Senior Sales Insights Analyst

$105,000 - $165,000/Yr

Monday.com - New York, NY

Full-time - Mid Level

Hybrid - New York, NY

Professional, Scientific, and Technical Services

About the position

We are looking for an Operations & Strategy Analyst to join the RevOps team, a leading team in the company, which supports hundreds of millions of dollars, leads strategic processes and serves as a compass for the revenue group (CRO). The role requires great storytelling skills, an eye for detail, great communication, and a keenness for problem-solving. You will be responsible for all aspects of the Sales and Customer Success (CS) data, from building dashboards and writing SQL queries to analyze the strategic elements of the business and ensuring actionable recommendations to key stakeholders. This position is hybrid, requiring 3 days a week in our NYC office. In this role, you will identify areas for improvement based on data analysis inspired by our vision and strategy for the business. You will build dashboards and reports in our Business Intelligence (BI) tools to track and monitor the business and operational processes. Defining business KPIs, proxies, and targets will be a key responsibility, as well as working closely with cross-department stakeholders to identify trends and business opportunities while considering company-level perspectives. You will also provide support for ongoing business needs and work closely with the BI team to create one source of truth for the client-facing data.

Responsibilities

• Identifying areas for improvement based on data analysis inspired by our vision & strategy for the business.
• Building dashboards & reports in our BI tools to track/monitor the business and the operational processes.
• Defining business KPIs, proxies, and targets.
• Working closely with cross-department stakeholders to identify trends and business opportunities, while considering company-level perspectives.
• Providing support for ongoing business needs.
• Collaborating with the BI team to create one source of truth for the client-facing data.

Requirements

• At least 5+ years of experience as a Business / Rev / Sales / Management Analyst in a SaaS or high-growth tech company.
• Strong analytical skills combined with the ability to present the data clearly and efficiently to support business decisions.
• High proficiency level of SQL - MUST.
• Experience querying scaled DWH (Snowflake, Redshift, BigQuery, Oracle, MemSQL) - MUST.
• Experience building ETL processes - An advantage.
• Experience in working with Looker / Tableau - An advantage.
• Curious, proactive, ambitious, loves solving complex problems and excited to help others and share the success, team player.
• Ability to tell the story and present the results in a clear and interesting way.
• Strong written and verbal communication skills.
• Self-motivated with strong learning capabilities.
• Strong interpersonal skills including the ability to communicate with senior management, deliver & explain your insights and recommendations in a non-technical language.

Nice-to-haves

• Experience building ETL processes
• Experience in working with Looker / Tableau

Benefits

• Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program.
• Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
• Monthly stipends for food, wellness, and commuter work.
• Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills.
• Award winning work environment - named a 'Best Place to Work' by BuiltIn as well as 'Great Place To Work' certified.
• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding.