Senior Patient Safety Specialist - West Valley (On-Site)

Full-time - Senior

West Hills, CA

Ambulatory Health Care Services

About the position

As the Senior Patient Safety Specialist, you will focus on facilitating patient safety and quality improvements initiatives, ensuring systematic implantation of practices designed to reduce errors and enhance patient outcomes.

Responsibilities

• Lead and support patient safety initiatives aimed at reducing errors and improving outcomes
• Serve as a lead on patient safety operational activities, project and initiatives
• Lead and participate on projects of large scope and/or significant complexity or risk
• Train and orient new staff members of the Patient Safety team
• Facilitate the adoption of high-reliability practices across the organization
• Review safety events, identify trends in near-misses and actual events, and use Lean methodologies to collaborate with teams on identifying contributing factors
• Serve as a resource for all departments regarding patient safety issues
• Educate and encourage teams to report actual and near-miss events through a non-punitive reporting system
• Conduct root cause analysis in collaboration with health system leadership and relevant teams
• Facilitate Failure Mode Effects Analysis (FMEA) teams
• Support the organization's Good-Catch Recognition Program
• Support the organization's Zero Harm Recognition Program

Requirements

• A bachelor's degree and/or equivalent experience
• A Master's degree, highly desired
• CPHQ or CPPS, preferred
• Two or more years of Quality/Patient Safety experience or three or more years' experience in direct patient experience
• Excellent communication, interpersonal, planning, and decision-making skills
• Ability to facilitate and lead change to drive improvement
• Strong, confident, and reassuring leadership qualities