Flexport - Dallas, TX
posted 4 months ago
Flexport is seeking a Sr. People Operations Manager to lead the North American People Operations team. This role is pivotal in transforming HR processes and enhancing the employee experience through innovative solutions. The ideal candidate will be a decisive problem solver with a proactive attitude, capable of managing the full employee lifecycle and driving operational efficiencies. Reporting to the Head of Global People Solutions, the Sr. People Operations Manager will be responsible for delivering a comprehensive roadmap for process transformation, focusing on automation, standardization, and centralization of HR processes and systems. In this role, you will inspire the operations team to streamline employee and manager experiences, enabling HR Business Partners to fulfill their strategic roles effectively. You will manage day-to-day operations, including onboarding, job changes, promotions, international transfers, leaves, and off-boarding processes. Continuous improvement will be a key focus, as you establish service level agreements and key performance measures for HR services, aligning resources to achieve them. Additionally, you will lead a team of HR Operations professionals, providing direction and support while enhancing their proficiency in Employee Relations, HR compliance, Immigration, Global Mobility, Benefits operations, and Audits. You will partner with People Leadership and Business Partners to analyze processes and identify work types to be delivered through an HR services delivery model. Your role will also involve managing employee relations and compliance matters, ensuring HR operational rigor with accurate data management and project management practices. You will be responsible for ensuring compliance with employment regulations and developing audit and control processes related to labor law, data protection, and reporting. This position requires a strong analytical mindset, excellent project management skills, and the ability to communicate complex strategies into actionable recommendations. Flexport values diversity and is committed to creating an inclusive environment where all employees can thrive. The company invests in education and training, ensuring that every new employee is set up for success from day one. If you are ready to tackle global challenges and make a significant impact in the logistics industry, we invite you to join our team.