Senior Platform Engineer

About the position

As a Senior Platform Engineer, you will be responsible for designing, implementing, and maintaining our core services and libraries, cloud infrastructure, CI/CD pipelines, and automation frameworks. You will work closely with other Platform and DevOps, product, security, data, and ML engineers to ensure high availability, optimal system performance, secure and cost-effective infrastructure, and smooth deployments. Our product engineering teams deploy to production more than 20 times a week on average using trunk-based development. We currently work in Scrumban-style 2-week sprints. Our teams work hybrid (required if in NY) and remotely across time zones but are available during core meeting hours (12PM to 5PM EST). We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and profoundly impact millions of lives, apply today.

Responsibilities

• Develop and maintain our core services and libraries in Python, Typescript, and Golang
• Architect, build, and maintain AWS cloud infrastructure using Terragrunt and OpenTofu (Terraform)
• Develop and optimize CI/CD pipelines in GitHub Actions to streamline deployments and improve developer productivity
• Automate infrastructure provisioning, monitoring, and scaling using tools like Bash, Golang, and Python
• Implement security best practices across infrastructure and pipelines, including IAM, networking, and HIPAA compliance controls
• Work alongside product engineering teams to deliver services that require new foundational platform capabilities
• Drive reliability, scalability, observability, security, and cost-efficiency improvements across our deployed services
• Provide options around key initiatives and break down work into visible and achievable milestones, delivering incremental value
• Mentor and train other engineers throughout the organization and seek to continually improve architecture and processes
• Improve developer velocity and happiness by identifying and abstracting common functionality and listening to feedback from the rest of engineering
• Participate in on-call rotations to ensure system availability and timely incident resolution

Requirements

• 3+ years of experience in a Platform, DevOps, SRE, or Cloud Engineering role
• 2+ years of experience writing production-level backend code
• 2+ years of expertise with AWS services (ECS Fargate, Lambda, S3, Aurora, SQS, Eventbridge, EC2, ECR, etc.)
• Proficiency with tools like Python, Golang, or Typescript
• Strong proficiency in Terraform/OpenTofu for infrastructure as code
• Experience with CI/CD tools like GitHub Actions, GitLab CI, or Jenkins
• Strong understanding of containerization (Docker) and orchestration tools
• Experience with observability, monitoring, and logging tools such as Datadog, Honeycomb, Prometheus, Grafana, Loki, Sumologic, and OpsGenie
• Proven track record of breaking down large problems and delivering incremental value to meet deadlines while providing options for long-term improvements
• Passion for automation, scalability, and building secure, cost-effective, self-healing systems
• Ability to troubleshoot complex distributed systems
• Hands-on experience participating in an on-call rotation, responding to and resolving critical infrastructure and application issues promptly
• Strong communication and problem-solving skills and ability to work in a fast-paced startup environment

Nice-to-haves

• Experience with large cloud or monolith to microservices migrations
• Solid experience with Linux system administration, networking, and security best practices
• Familiarity with AI-enabled developer productivity tooling
• Background in SDET, QA, or Performance Testing

Benefits

• Comprehensive benefits to all full-time, exempt employees
• Total target base compensation for this role will be between $150,000 and $200,000 per year
• Potential for stock options and other Charlie Health-sponsored benefits