Senior Pricing Analyst

About the position

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. We are currently seeking a new Senior Pricing Analyst to join our Monetization Team. This role is available to candidates across Canada in one of our hub locations which includes Burnaby, Calgary and Toronto. The Monetization team leads Clio's global pricing and packaging strategy, including pricing and packaging initiatives for new products, plans, customer segments and regional packages. This is a highly strategic team contributing to Clio's success in a highly cross functional role working across nearly all functions at Clio. As we expand beyond our core offerings, we're looking for a Senior Pricing Analyst with deep experience in multi-product pricing, bundling strategies, and research-driven pricing evolution. This role will work closely with Business Operations, Product, Engineering, Marketing, Finance, and Revenue Operations to refine and scale our global pricing & packaging strategy.

Responsibilities

• Develop and execute pricing research programs, including customer segmentation, price elasticity testing, conjoint analysis, and A/B pricing experiments.
• Analyze competitive pricing models and evolving market trends to inform pricing decisions and Clio's roadmap evolution.
• Develop research and testing framework(s) that will assist in understanding share of wallet, multiple product adoption barriers and accelerators, appropriate discounting practices and other considerations.
• Run customer interviews, surveys, and data modeling to quantify customer willingness-to-pay (WTP) and optimize pricing recommendations.
• Develop testing frameworks and execute them alongside the Core Pricing team to validate pricing and packaging strategy and enablement from pricing page positioning to internal enablement tooling.
• Develop recommendations for new multi-product packages and bundles based on understanding of customer and segment composition, share of wallet, using research and testing framework(s) to validate recommendations.
• Develop recommendations for multi-product bundling and tiering strategies to increase ARPU and drive expansion revenue, using research and testing framework(s) to validate recommendations prior to public market launch.
• Develop recommendations for charge models (e.g. per user, usage based) across Clio's multi-product packages and bundles based on research and testing validation methodologies as well as market benchmarks.
• Scale Clio's understanding beyond our North America market to include International portfolios along with emerging markets.
• Partner with Product & Engineering to support pricing experiments, usage-based pricing evolution, and feature-bundling models.
• Partner with Business Operations to build repeatable, scalable pricing research programs.

Requirements

• 7+ years of experience in B2B SaaS pricing strategy, pricing analytics, monetization, or management consulting.
• 3+ years of experience working cross functionally with Product, Marketing, Engineering and other departments to operationalize programs.
• 2+ years of experience in multi-product bundling & packaging strategies, ideally at a mid-to-late-stage SaaS company scaling revenue growth.
• Deep expertise in pricing research methodologies, including conjoint analysis, price elasticity modeling, and A/B testing.
• Strong data modeling and analytical skills, with proficiency in Excel, SQL, or BI tools (Tableau, Looker, etc.) to inform pricing insights.

Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.