Senior Principal Program Manager - Business Operations - Seattle, WA

- Senior

Seattle, WA

Publishing Industries

About the position

Our Sr. Principal Program Manager (PM) will perform their responsibilities in an executive-facing Business Operations team supporting an infrastructure engineering organization in OCI. This PM will lead employee engagement programs, workforce planning, MBR and OKR work and annual efficiency planning/tracking, etc. For these initiatives, you are required to define strategies for programs, identify business impacts on the organization, drive execution, effectively communicate project status, and share project information with executive stakeholders. This position is part of a small lean team of high-performing PMs who report directly to the Chief of Staff for an SVP. This is a very highly visible, extremely fast-paced role, regularly managing multiple programs with visibility up to the VP/SVP levels of OCI. The ideal candidate will have excellent judgment, the ability to juggle multiple priorities, navigate ambiguity, and experience briefing senior executives regularly.

Responsibilities

• Responsible for meeting short turnaround deliverables and asks across a variety of Business Operations focus areas, employee engagement programs, workforce planning, MBR and OKR work, annual efficiency planning/tracking, etc.
• Independently define requirements and schedules for complex projects.
• Demonstrate strong solution management and critical thinking in support of senior executives' objectives.
• Effectively manage and prioritize multiple projects and workstreams.
• Host regularly scheduled status meetings with senior stakeholders.
• Maintain a strong bias for action, iteration, and improvement to achieve desired business outcomes.
• Manage communication and collaboration for cross-department / cross-functional teams.
• Develop documents and artifacts for Business Operations workstreams using MS Office tools.
• Prepare communication plans and strategies for stakeholder engagement.

Requirements

• 7 years leading business processes and coordination cross-functionally.
• 10 years of relevant work experience in program and project management.
• Bachelor's Degree in a relevant field or relevant work experience.
• Ability to effectively represent business operations perspectives to partner organizations, product teams, and executive leadership.
• Ability to work across and engage individuals and teams located across multiple geographies and or cultures.
• Excellent oral and written communication skills and experience interacting with both business and Development/Engineering staff at all levels including the executive level.
• Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills.
• Continuous improvement mindset and exceptional process improvement skills.
• Solid analytical, planning, and interpersonal skills with an ability to handle competing demands.
• Strong knowledge and understanding of business needs with the ability to establish/maintain a high level of customer trust and confidence.
• Self-driven problem solver; able to adapt and thrive in a dynamic, fast-paced, ambiguous, and customer-focused environment.
• Highly analytical, operationally proficient, and able to learn quickly.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion.
• Short term disability and long term disability.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre-tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.
• 11 paid holidays.
• Paid sick leave: 72 hours of paid sick leave upon date of hire.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal.
• Voluntary benefits including auto, homeowner and pet insurance.