Hubspot - Cambridge, MA

posted 3 months ago

Full-time - Mid Level
Remote - Cambridge, MA
5,001-10,000 employees
Professional, Scientific, and Technical Services

About the position

As a Senior Product Designer, Data Setup at HubSpot, you will play a crucial role in shaping the user experience for admin users who model their business and customer data within HubSpot. The Data Setup group is dedicated to ensuring accuracy, efficiency, and easy access to data across organizations. Your focus will be on helping admin users create and manage data properties, guiding them from onboarding through to advanced usage. You will be part of a UX team that is passionate about solving complex problems, such as standardizing data from disparate systems and leveraging that data effectively within HubSpot's platform tools for automation and analysis. In this role, you will co-create a shared strategy and vision for the product area in partnership with product management and engineering peers. You will drive alignment and motivation within your team, ensuring that everyone understands the goals and objectives. Your work will involve understanding customer needs to build compelling journey scenarios, information architecture, interaction flows, and visual designs. You will have the autonomy to work with customer experience in mind, utilizing and contributing to our evolving design system to streamline processes and reduce handoffs. Additionally, you will collaborate closely with researchers and content designers to refine and iterate on both new and existing experiences. As a mentor to other designers, you will actively contribute to the growth of HubSpot's UX team and culture. This position offers a unique opportunity to influence the direction of a significant part of the product while working in an environment that values flexibility, autonomy, and transparency.

Responsibilities

  • Co-create a shared strategy, vision, and cohesive roadmap for the future of this product area in partnership with product management and engineering peers
  • Drive alignment, set goals, and drive understanding and motivation with your partners and team
  • Understand your customer to build compelling journey scenarios, information architecture, interaction flows, and visual designs
  • Work autonomously and with customer experience in mind, using and contributing to our evolving design system for a fast, efficient process with fewer handoffs
  • Collaborate closely with researchers and content designers to create, refine, and iterate on new and existing experiences
  • Mentor other designers as you play an active role in growing HubSpot's UX team and culture

Requirements

  • Familiarity with basic data modeling concepts (data types, entities/attributes, relationships, mapping, etc.)
  • Experience designing for software admin user tasks and settings configuration
  • Ability to simplify complex concepts for users to achieve fast time to value
  • Customer-centric approach in design
  • Demonstrated experience in delivering successful, intuitive products
  • Ability to collaborate on strategy and vision with partners, leaders, and teams
  • Capability to balance scope, speed, and quality to reach outcomes
  • Understanding of how projects align with and advance a company-wide strategy
  • Ownership of the end-to-end design process, from leading discovery to producing high-fidelity screens to partnering with engineers

Nice-to-haves

  • Experience with consumer-grade experience design
  • Knowledge of UX research methodologies
  • Familiarity with agile development processes
  • Experience in mentoring junior designers

Benefits

  • Remote Work (Work from home, office, or a mix)
  • Four week sabbatical after five years, including stipend toward your time off
  • Unlimited vacation
  • Annual Week of Rest
  • Families@HubSpot resources, programming, and perks
  • Modern Health benefits, including coaching and therapy sessions
  • $5K tuition reimbursement annually
  • Fitness reimbursement
  • Up to eight hours of volunteering in company time annually
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