About the position
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. The Seller Services Team is focused on making Etsy the trusted partner for creative sellers, helping them thrive at any stage of their journey. We believe in the need to maintain a rigorous focus on craft and consistency in order to bring our strategy and mission to life. In this role, you will build a strong foundation for new sellers by improving the onboarding experience, working in close collaboration with cross-functional product partners in engineering, research, analytics, marketing and product management.
Responsibilities
- Lead independently or provide direction to your squad, stepping in where needed to ensure collaboration and progress.
- Facilitate discovery and conceptualization workshops that align teams efficiently, identifying experiments, measuring their success, and iterating toward broader strategic goals.
- Design easy to use user flows and craft polished, interactive prototypes that bring your team's roadmap to life.
- Think and design at a systems level, crafting and influencing design systems to ensure consistency and scalability across projects.
- Share your work regularly with peers and leadership, incorporating feedback and collaborating closely with engineering to deliver high-quality results.
- Mentor designers by offering clear, actionable feedback in critiques, workshops, and team meetings, helping to elevate the quality of the team's work.
- Actively participate in onboarding and encouraging a culture of engagement and collaboration within your design team.
Requirements
- 4+ years of professional experience working in product design.
- A consistent track record of shipped work that demonstrates a strong understanding of design fundamentals, including visual hierarchy, interaction design, and the application of brand and system principles.
- Experience designing for native apps (iOS and Android) and are familiar with platform-specific interaction patterns.
- You've worked closely with cross-functional partners to identify and define new opportunities, and you've efficiently implemented ideas that deliver measurable positive results.
- You bring highly developed design skills and have examples to showcase in your portfolio.
- Articulate ideas and design solutions clearly and thoughtfully.
- Share feedback thoughtfully and with clarity, and you easily incorporate feedback into your own work.
- Comfortable with ambiguity and know how to navigate and define projects where the problem space is well-understood but the solution space is less established.
- Positively add to team culture, bringing motivation, optimism, quality, and integrity to everything you do.
Benefits
- Equity package
- Annual performance bonus
- Competitive benefits that support you and your family
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