Senior Product Designer

About the position

Brain Corp is a San Diego, California, USA-based AI company creating transformative core technology for the robotics industry. Our purpose is to create autonomous technology that helps the real world work better. Brain's robotic and AI solutions help retailers ensure that the right product is on the right shelf at the right price, in a clean environment. Through the BrainOS® Robotics Platform, which powers the largest global fleet of the Autonomous Mobile Robots (AMRs) in operation in commercial public spaces, Brain Corp delivers insightful and efficient automated solutions in both commercial floor cleaning and inventory management, empowering organizations and their employees to achieve more. Brain Corp currently powers more than 30,000 AMRs, representing the largest fleet of its kind in the world. Brain Corp is funded by the SoftBank Vision Fund, Clearbridge, and Qualcomm Ventures. As a member of the Product Design team, the Senior Product Designer defines and owns the user experience for products across our fleet of customer-facing robots and BrainOS applications. This includes the robot's interaction with the daily operators and general public, along with the tools for service, deployment, and robot manufacturing users. As part of the Product Design Team, this individual will identify and define robotic experiences that empower the workforce of the future. You will become intimate with how our robots integrate into our customer workflows and own the subtle details of creating elegant UI and robotic solutions to drive customer usage and engagement.

Responsibilities

• Be a design leader, developing continuity between hardware, software and web/mobile apps
• Understand the strategy surrounding customer needs using research, feedback, and market analysis
• Lead field research to observe and quantify customer behavior to improve customer usage, engagement, and influence product/engineering requirements
• Develop personas, journey maps, process flows
• Develop wireframes, prototypes, and high fidelity designs
• Deliver new and innovative approaches to evolving design challenges crafting the architecture, interface, and interaction flow of physical and digital experiences according to usability best practices, and user-tested data
• Communicate design decisions consistently and effectively, clearly presenting the rationale and principles behind each visualization and influencing decisions
• Influence the adoption and evolution of existing design systems, based on standards and best practices, to define and implement design criteria, design guidelines, and design specs
• Act as a trusted collaborator who works effectively with product management, hardware and software engineering, marketing, other designers and other team members
• Enhance the creative team's culture and quality standards through mentoring and guiding junior designers
• Represent the design team to the broader organization and external partners, promoting a deeper understanding of best design practices
• Demonstrate subject matter expertise and confidently present ideas in front of customers

Requirements

• Bachelor's degree in UX design, human computer interaction, interaction design or related discipline; and 4-8 years of experience in interaction design, service design, or related fields
• Or Master degree (or higher) in UX design, human computer interaction and 3-5 years experience
• Portfolio required
• Mastery of design tools such as Figma and Adobe Creative Suite
• Strong knowledge and experience with applying user-centered design processes while working collaboratively with cross-functional teams, and internal and external customers
• Strong experience with prototyping
• Driven by customer-centricity in all decisions and outcomes
• Intellectually curious
• Enthusiastic, positive and adaptable
• Outstanding presentation and communication skills
• Resilient and flexible mindset that gravitates to problem solving and decision making
• Excellent organizational skills
• Ability to celebrate success and learn from failure
• Ability to work through ambiguity and self-direct overall design approach

Nice-to-haves

• Fluency in mobile apps, IoT/Connected Devices, and emerging technologies
• Advanced visual design, motion, and prototyping skills
• Strong interest and experience in robotics, data science, and machine learning products

Benefits

• A discretionary annual target bonus
• Stock options
• 401(k) plan with match (no waiting period and immediate vesting)
• Comprehensive suite of insurance benefits for employees (and their families) to include a variety of medical plan options (including an HSA with employer contribution), dental, vision, life and disability insurance, Employee Assistance Program (EAP), Legal/Identity support plans, pet insurance
• Access to Flexible Spending Accounts (Medical and Dependent Care)
• Generous paid time off including flexible vacation, Paid Sick Leave, time off for volunteering in the community, 10 paid company holidays, and a winter company shutdown
• Daily on-site lunch available in the San Diego office
• On-campus gym including pool and tennis courts in the San Diego office
• Opportunities to connect with colleagues including monthly game nights, hikes, wellness challenges, and community events
• Internal continuous learning events
• Opportunities to share your own interests and hobbies with the Company