About the position
Amazon is hiring a Senior Product Manager for the Global Accounts Payable Financial Operations Services team that supports the Retail, Digital and Corporate procure to pay processes. Amazon businesses are growing and expanding at a rapid pace resulting in a dynamic work environment with many opportunities. This position is the front line of our products driving global improvements and initiatives within Accounts Payable Financial Operations Services procure to pay processes. You will manage projects and collaborate with system and business owners globally to drive end-to-end improvements and visibility to the procure to pay lifecycle. An ability to thrive in a fast-paced, demanding work environment is critical to this role. The successful candidate will be a self-starter, a quick learner, and will have the ability to efficiently manage various high-priority, cross-functional projects with leadership visibility that will allow Amazon to scale. This candidate will also be able to perform analysis and interpret data to demonstrate the benefits being delivered with the proposed technical solutions.
Responsibilities
- Manage product roadmaps with accountability to deliver on expected targets (quality, compliance, cost, return on investment).
- Develop business requirements for system improvements to support Amazon's growth and strategic business design.
- Ability to aggregate information to generate compelling stories representing the user experience to influence and drive organizational change.
- Maintain end to end responsibility of key AP process(es) and collaborate with technology teams to understand, measure, and improve support systems.
- Maintain project plans, assigning and tracking tasks to respective teams.
- Locate and identify sources of data, determine the validity of the data, and analyze the variance in the data between various systems and reports.
- Actively seek opportunities to increase agility by identifying future needs to evolve systems, processes, services and solutions to support strategic growth and development.
- Support offshore transactional teams with root cause identification, identifying appropriate remediation and execute on a project plan with appropriate level of urgency.
- Serve as a key business partner working directly with business leaders and cross-functional teams, presenting results of ad hoc business and statistical analysis and recommendations to senior management for optimal decision making.
- Define and measure quality metrics to ensure optimum customer experience.
- Measure and monitor customer (payee) experience metrics and correlate back to measurable shared goals with internal business partners.
- Demonstrate advanced analytical skills and the ability to get into the details, while also seeing and understanding the big picture.
Requirements
- 5+ years of product or program management, product marketing, business development or technology experience.
- Bachelor's degree or equivalent.
- Experience with feature delivery and tradeoffs of a product.
- Experience owning/driving roadmap strategy and definition.
- Experience with end to end product delivery.
- Experience owning technology products.
Nice-to-haves
- Experience in influencing senior leadership through data driven insights.
- Experience working across functional teams and senior stakeholders.
- Experience as a product manager or owner.
- Managing Multiple Products.
Benefits
- Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package.
- Full range of medical, financial, and/or other benefits.
