Senior Product Manager, Reimbursement

About the position

As a Senior Product Manager, Reimbursement at Tempus, you are critical to supporting reimbursement initiatives and developing tools to improve operational efficiency. In this role, you will be instrumental in integrating third-party software solutions into the Tempus ecosystem, with a particular focus on enhancing processes in key areas such as Prior Authorization, Insurance Verification, Insurance Appeals, and Medical Record Requests. Your strategic vision and execution will drive the efficiency and effectiveness of the reimbursement process, ensuring that Tempus meets payer and policy compliance requirements. By optimizing these critical areas, you will help streamline the path to reimbursement, ultimately supporting Tempus' mission to deliver precision medicine and improve patient outcomes.

Responsibilities

• Develop and manage the product roadmap for the Billing team, ensuring alignment with Tempus' strategic goals.
• Envision and articulate a clear, inspiring path forward, identifying key milestones and setting ambitious yet achievable targets.
• Work closely with engineering, reimbursement, operations, and finance teams to drive the planning, design, and development of billing solutions.
• Partner with leadership to develop project plans and set targets as part of quarterly planning; be accountable for achieving those targets.
• Develop a deep understanding of the reimbursement domain, including Prior Authorization, Insurance Verification, Insurance Appeals, and Medical Record Requests.
• Coordinate with various stakeholders to ensure the product meets the needs of all users, including clinicians, patients, and internal teams.
• Oversee product releases, ensuring they are stable in production and meet scalability, reliability, and performance goals.
• Cultivate and drive improvements to the billing process, ensuring efficiency and effectiveness.
• Distill, refine, and document information and implementation requirements across Tempus’ teams.
• Lead operational change management for production changes and any related workflow impacts.
• Triage and act on product support requests.

Requirements

• Approximately 10+ years of experience in product management, with a focus on billing, insurance, or claims.
• Deep expertise in Prior Authorization, Insurance Verification, Insurance Appeals, and Medical Record Requests.
• Outstanding cross-functional leadership skills, with proven experience managing complex projects through influence.
• A proven track record of translating research into design and product decisions.
• Exceptional storytelling and communication skills, capable of explaining complex concepts in simple terms.
• An entrepreneurial spirit, with a proclivity to roll up your sleeves and work on everything from strategy to execution.
• Experience building and developing high-performing teams.
• A growth mindset and a desire to continuously learn.
• Knowledge of healthcare and experience in the reimbursement domain is ideal.

Benefits

• Competitive pay
• Employer-paid healthcare
• Stock options
• Incentive compensation
• Restricted stock units
• Medical and other benefits