Marriott International - Providence, RI

posted 3 months ago

Full-time - Senior
Providence, RI
Accommodation

About the position

The Senior Product Owner - Exchange/Email Security at Marriott is a pivotal role that focuses on the design, implementation, maintenance, and optimization of the Exchange/Email Security infrastructure. This position reports directly to the Director of Messaging & Collaboration and is responsible for ensuring the reliability, security, and scalability of the Exchange/Email Security environment. The Senior Product Owner will collaborate closely with IT teams, security professionals, and business stakeholders to implement innovative solutions within the Exchange/Email Security technologies. As a product evangelist and subject matter expert, the Senior Product Owner will serve as the primary point of contact for updates to both internal and external customers. The role requires participation in an agile approach, including standups, planning, and processes. Success in this position hinges on strong leadership and strategic skills, along with a deep understanding of the modern Exchange Online and Email Security landscape. The successful candidate will engage with the broader technology community and vendors to stay informed about industry innovations that can enhance product offerings and internal practices. In this role, the Senior Product Owner will lead a cross-functional agile delivery team responsible for architecting, designing, and managing the delivery of Exchange Online, Exchange Online Protection (Defender), and SMTP Relay services. They will establish product roadmaps, manage risks, and conduct periodic reviews of capabilities and emerging technologies to ensure that Marriott maintains the right platforms to support end-user experience monitoring and remote control. Collaboration with key partners and vendors is essential to create alignment on roadmaps, use cases, capabilities, and product offerings.

Responsibilities

  • Lead a cross-functional agile delivery team responsible for architecting, designing, and managing the delivery of the Exchange Online, Exchange Online Protection (Defender), and SMTP Relay services.
  • Establish product roadmaps, multi-year plans, and user stories.
  • Manage risks, remediation plans, and other security-related activities for responsible platforms.
  • Act as the main point of contact for the delivery of the Exchange Online, Exchange Online Protection (Defender), and SMTP Relay services.
  • Conduct periodic reviews of capabilities and emerging technologies to ensure that Marriott has the right platforms to support end-user experience monitoring and remote control.
  • Collaborate with key partners and vendors to create alignment on roadmaps, use cases, capabilities, and product offerings.
  • Leverage Agile SAFE and Design Thinking to empathize and define requirements, asks, and requests; evaluate and incorporate them into an app strategy and roadmap.
  • Ideate and prototype with engineering partners and vendors to deliver on the app strategy and roadmap.
  • Own the backlog, team management, and delivery of responsible platforms.
  • Advocate for the end user by developing a deep empathy of their needs through research, feedback, and other methods.
  • Meet regularly with security, stakeholders, and other teams to gather work statuses, discuss obstacles, and provide guidance to ensure that deliverables are met timely and within budget.

Requirements

  • 6+ years' experience in IT, business, management operations, or related professional area.
  • 5+ years' experience with Exchange Online, Exchange Online Protection (Defender) policy design and implementation.
  • 5+ years' experience with Email Security Gateways and mail flow integration/management.
  • 5+ years' experience with SMTP Relay services (Hosted and On-Premise).
  • 3+ years designing and supporting solutions based on Office365 and other Collaboration Services.
  • 4+ years of demonstrated Product and/or Strategy experience.
  • Demonstrated ability to lead, influence, and collaborate effectively in a matrix-managed environment.
  • Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and other IT teams.
  • Strong attention to detail with an ability to define product roadmaps and operate effectively across multiple priorities.

Nice-to-haves

  • Microsoft Certified: Messaging Administrator Associate (Exchange Online Support Engineer).
  • 5+ years of experience managing third party and contract labor.
  • Product management experience leading or managing platforms within a large, global organization.
  • Ability to understand and navigate complex user and technical discussions, architectures, and dependent solutions.
  • Demonstrated experience with Design Thinking.
  • Demonstrated experience with SAFE Agile.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health care flexible spending account
  • Dependent care flexible spending account
  • Life insurance
  • Disability insurance
  • Accident insurance
  • Adoption expense reimbursements
  • Paid parental leave
  • Educational assistance
  • 401(k) plan
  • Stock purchase plan
  • Discounts at Marriott properties
  • Commuter benefits
  • Employee assistance plan
  • Childcare discounts
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