Senior Product Owner - Hybrid (Atlanta, GA.)

About the position

The Senior Product Owner will be primarily responsible for understanding client needs, reviewing strategies with stakeholders, writing stories, and working directly with IT, product engineering, Scrum Masters, Release Train Engineers, and business operations teams to bring new digital solutions to life. The Senior Product Owner acts as the 'keeper (and communicator) of the vision' to translate the product strategy and vision developed with business stakeholders into what the product team must bear in mind every day to ensure they are building the right product. Our ideal candidate will be experienced with agile methodologies, including backlog management and prioritization, including user story and acceptance criteria definition and scrum team management. Communicates business unit and product goals, objectives and priorities in a persuasive manner that builds support, agreement, and commitment. This role will be responsible for developing product strategies, vision and roadmaps that align with the architecture and technology direction of the business unit, consistent with enterprise priorities as agreed with product-line management.

Responsibilities

• Delivering Value
• Exploring Markets and Users
• Supporting Data and Reporting Team
• Managing and Prioritizing the ART (Agile Release Train) Backlog
• Connecting with the Customer and Defining Product Strategy
• Vision and Roadmaps
• Working knowledge of product development architecture
• Help define product vision, roadmap and growth opportunities
• Provide backlog management, iteration planning, and elaboration of the user stories
• Cleaning and translation of user submitted requests into technical backlog items
• Excellent knowledge of user-centered design principles
• Assess value, develop cases, and prioritize stories, epics and themes
• Act as a Scrum Master, facilitating all Scrum ceremonies
• Lead the planning product release plans and set the expectation for delivery of new functionalities
• Head up communication to the business on released enhancements or major announcements regarding the product
• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
• Coordinate with stakeholders and app/devs on testing/QA of completed tasks
• Participating in Scrum meetings and product sprints
• Understand technical issues well enough to make the right decisions about prioritization
• Establish and maintain relationships with key business and technology stakeholders
• Facilitate and drive alignment among key stakeholders
• Work with key stakeholders to make frequent and dynamic prioritization decisions
• Define, track and communicate key product performance indicators
• Define the product roadmap based on business outcomes
• Collaborate closely with product delivery teams
• Regularly test the latest daily or weekly build
• Collaborate and coordinate with other Senior Product Owners
• Coordinate with other stakeholders to align product and platform architectures
• Accountable for operational readiness of product and services

Requirements

• Five to seven years of relevant experience in IT and business/industry
• Three or more years in diverse roles and increasing responsibilities across business and IT
• Scaled Agile Framework (SAFe) experience and SAFe certification a plus
• Dynamics 365 and/or Salesforce functional experience with team leadership responsibilities
• Strong knowledge of Agile principles and the Scrum framework
• Experience working with APIs
• Experience with Mulesoft a plus
• Experience/Knowledge of reporting/Power BI and SQL querying
• Excellent understanding and knowledge of core Microsoft Dynamics 365, Azure, and the Microsoft 365 architecture
• Insurance Brokerage experience is a plus
• Demonstrable knowledge of the product management discipline
• Basic familiarity with the principles of design thinking, and lean and agile software delivery
• More than three years working in or with lean and agile software delivery teams

Nice-to-haves

• Flexibility and Adaptability
• Excellent attention to detail
• Excellent verbal and written communication skills
• Excellent organizational skills
• Excellent presentation skills
• Strong analytical and problem-solving skills
• Excellent to work with clients and partners at a strategic level

Benefits

• Health benefits
• Wellbeing benefits
• Retirement benefits
• Financial benefits
• Paid time off
• Overtime pay for non-exempt employees
• Robust learning and development programs
• Reimbursement of job-related expenses
• Employee perks and discounts