Senior Program Manager, Corporate Programs

Full-time - Senior

About the position

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. We’re seeking a very specific candidate who is passionate about our mission and believes in the power of crypto and blockchain technology to update the financial system. This role is for someone eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. The Corporate Programs team sits within the Strategy, Execution & Analytics (SEA) function at Coinbase, leveraging program management skills to supercharge execution on the most critical priorities for the business. We’re looking for a Senior Program Manager to lead a company-wide program that leverages data & insights to mitigate the company’s biggest risks.

Responsibilities

• Own the monthly Risk Metrics Meeting (RMM) and the production of all related live and asynchronous content end-to-end
• Align with business leaders & teams on metric definitions, thresholds, and updates/remediation plans when metrics have moved out of thresholds
• Update program governance & guidelines establishing clear R&Rs, decision making & change management procedures
• Lead a range of special projects that streamline processes, optimizes tooling or creates improved insights using AI/LLM
• Draft & execute ‘Clear Communication’ plans using appropriate channels/mechanisms, and publish high-quality documentation
• Set a framework to drive accountability across the program establishing strong working relationships with cross-functional teams
• Manage other high-priority programs or projects for the Corporate Programs team as needed
• Potentially hire & build a small team to support risk programs and related operations

Requirements

• 7+ years in program management at a leading tech company (ideally fintech)
• Experience in data analysis (e.g. SQL) and building dashboards (e.g. SuperSet, Hex, Looker)
• Experience working directly with product & engineering teams (e.g. familiar with incident process)
• Has led direct reports of program/project managers
• Highly organized with an impeccable attention to detail
• Comfortable with ambiguity, can turn incomplete or even conflicting inputs into clear plans
• Experience working in a high-pressure fast-paced environment
• Clear communicator (both written & verbal) who can facilitate dialogues with senior stakeholders and drive toward outcomes

Nice-to-haves

• Experience working in financial services (e.g. is familiar with KYC/AML requirements)
• PMP certification

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Target bonus
• Target equity