Senior Site Reliability Engineer - Data Engineering, Platform

About the position

Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The Data Engineering team provides seamless help to our internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans. As a Senior Site Reliability Engineer for the Data Engineering team, you will be responsible for maintaining and enhancing the reliability of our data infrastructure. Your work will directly impact the availability and performance of our data services, enabling the organization to better decisions. You will collaborate closely with data engineers, and software engineers to develop and drive 100% automation, best practices for deep monitoring and alerting. This role will report to our Director of Data Engineering. This role is hybrid in either our San Francisco, Los Angeles or Dallas office.

Responsibilities

• Maintain and enhance the reliability of data infrastructure.
• Collaborate with data engineers and software engineers to develop and drive 100% automation.
• Implement best practices for monitoring and alerting.
• Standardize and implement monitoring and alerting across all datastores.
• Lead efforts to keep databases up-to-date.
• Automate key processes to enhance operational efficiency.
• Define and document operational requirements.
• Develop incident response processes.
• Automate monitoring and compliance checks.
• Continuously improve load testing and optimize data governance practices.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience in site reliability engineering, database operations, or a related role with a focus on data platforms, data stores, data operations.
• Extensive experience with AWS cloud platform and their data-related services.
• Proficiency in monitoring tools (e.g., Datadog, CloudWatch, DevOps Guru, DB Performance Insights).
• Proficiency in one or more programming languages (e.g. Python, Java).
• Proficiency in automation frameworks (e.g., Terraform, Cloud Formation).
• Strong understanding of various performance metrics both at a high level and at a low level like Disk/IO saturation.
• Experience in identifying and eliminating the bottlenecks in the system.
• Strong understanding of database internals like types of indexes, schemas, query plans.
• Strong understanding of database systems (e.g., SQL, NoSQL) and experience in managing large-scale data infrastructures.
• Strong understanding and hands-on implementation of CI/CD pipelines and DataOps practices.
• Experience with data governance, compliance, and lifecycle management.

Nice-to-haves

• Ability to own and execute projects while effectively collaborating with the team to influence and shape the vision of the data engineering organization.

Benefits

• Great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible PTO and time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance options for you and your family.
• Health saving account HSA program plus health care and dependent care FSA programs.
• Employer match on our 401(k) plan.
• Employer paid commuter benefit (for eligible employees).
• Generous support program for new parents.
• Pet insurance and some offices are pet friendly.