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NICE Systemsposted 2 months ago
Full-time • Senior
Hybrid • Sandy, UT
Professional, Scientific, and Technical Services
Resume Match Score

About the position

The Software Architect is responsible for providing technical leadership across development teams in one functional area. This position is ultimately responsible for the successful implementation of key deliverables to ensure that each release is designed with high availability, durability, serviceability and supportability in mind. They also act as a key evangelist for the organization.

Responsibilities

  • Work with product management team to define new architectural requirements
  • Ensure strong collaboration between other development teams, Product Management and Quality Assurance
  • Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure
  • Communicate architecture in an effective and professional manner
  • Drive technical decisions, solve tough problems, and coordinate multiple project execution
  • Ensure that the inContact Development coding quality standards and review processes are followed to ensure proper security and high availability standards
  • Monitor the quality of code that is delivered through reviews and other processes
  • Foster strong teamwork environment and create passion and energy within the team
  • Be an active participant in the development leadership team ensuring corporate success
  • Represent self and department with professionalism and competence
  • Follow the company Code of Ethics and inContact policies and procedures at all times

Requirements

  • BS in Computer Science, or equivalent work experience
  • 10+ years of software development experience
  • Experience architecting systems for performance and scalability
  • Expertise in designing applications using relational and/or non-relational databases
  • Working Knowledge of CI/CD
  • Experience with AWS, PHP
  • Experience developing RESTful web services
  • Excellent problem solving abilities
  • Excellent decision-making skills
  • Working Knowledge of design patterns
  • Working Knowledge of Agile development processes
  • Strong communication skills
  • Strong quality orientation
  • Must possess strong organizational and time management skills

Nice-to-haves

  • MS in Computer Science
  • 5+ years of technical leadership
  • Experience as a technical or team lead or equivalent experience
  • Experience with telecommunications/telephony
  • Experience with call centers

Job Keywords

Hard Skills
  • Computer Science
  • Excel Services
  • High Availability Design
  • Production Management
  • Technical Leadership
  • 8WzYN3JpEZQ DWJB6U90rgk
  • AquWrhG5 QZdoY1aWU4sT
  • ctTrFvW28Q eEcQH8kqu3p
Soft Skills
  • I8mEH TinDuQzUWdh
  • VEsFx7ubK azdPwZE
  • wUIn41QR wDqxPEeg
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