Senior Software Engineer, Site Reliability

About the position

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking Senior Software Engineers to join our Site Reliability team, and help maintain the reliability and optimal performance of our products. We are seeking engineers with a passion for problem solving and optimization. We find it immensely satisfying to develop products that impact the lives of millions, and we are eager to have you join our team. This is a full-time position in our San Mateo, CA headquarters office. The work schedule for this role is Monday-Friday in the office with the option to work from home one day per week.

Responsibilities

• Work with your team to master a variety of production technology stacks
• Take responsibility for site performance, uptime and scalability
• Develop and maintain accurate monitoring dashboards, alerting and runbook documentation suited to each product
• Identify technical problems and develop solutions
• Partner with application engineering teams to understand product needs, and help deliver scalable solutions for our customers
• Build and propose architecture changes that will make our products more scalable and reliable
• Develop tooling for deployment and release processes

Requirements

• Bachelor's or advanced degree in computer science or a related discipline
• 7+ years of professional hands-on software engineering or site reliability experience
• Experience with at least one object oriented programming language like Java, C++, C
• Experience with at least one scripting language like Python, Bash, Perl
• Public cloud provider experience (AWS or GCP is a plus)
• Experience with containerized cloud solutions utilizing Docker and Kubernetes
• Experience with common service technologies like web servers, message queues, load balancers, and databases
• Fluency in observability tools and methodologies
• Flexibility to work with a variety of technologies and legacy systems, balanced against a passion to streamline and modernize
• Skill at troubleshooting problems across the stack, providing both immediate fixes as well as long term solutions
• Flexibility about work hours and being on call
• Strong communication and time management skills

Benefits

• Equity
• Health benefits