Senior Solutions Engineer

About the position

Statsig is on a mission to fundamentally change how software is built, tested, and shipped. Thousands of companies use Statsig to deploy features safely, run experiments that drive understanding of their customers and business, and analyze user trends to inform their next investment areas. This isn't just about building a better A/B testing tool; this is about catalyzing positive change in how builders build, ultimately resulting in better products and happier customers! In this role, you will be responsible for providing technical leadership and expertise to our prospects and customers as they adopt and utilize our experimentation platform. You will be the primary technical point of contact for complex customer engagements, helping them understand the value of our product and evangelize utilization to the technology.

Responsibilities

• Conduct technical discovery calls with prospective customers to understand their specific needs and pain points.
• Develop and deliver compelling technical presentations and demos that showcase the value proposition of our product suite.
• Collaborate with sales teams to develop and execute effective sales strategies.
• Provide technical guidance and support to sales teams throughout the sales cycle.
• Provide technical leadership and guidance to customers throughout the entire customer journey.
• Serve as a subject matter expert on our experimentation, feature management, and analytics product suites, its capabilities, and best practices.
• Conduct technical deep dives, proof of concepts, and troubleshooting sessions to resolve complex issues.
• Stay up-to-date with industry trends and emerging technologies.
• Stay up-to-date on the latest product features and capabilities.
• Provide feedback to the product team on customer needs and market trends.
• Contribute to the development of technical documentation and training materials.
• Work closely with customers to ensure successful deployment and adoption of our platform.
• Provide technical support and troubleshooting assistance as required.

Requirements

• 5+ years of experience working as a Solutions Engineer / Sales Engineer, selling a technical product to enterprise customers.
• Led technical proof of concept/proof of value evaluations.
• Proficient in sales frameworks.
• Deep knowledge of web technologies, including HTML, CSS, and JavaScript.
• Familiarity with SQL.
• Eager to learn new products and help the company improve products continuously.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Willingness to collaborate across various US timezones.

Nice-to-haves

• Strong understanding of experimentation methodologies.
• Strong understanding of feature management and processes.
• Experience with data analysis and visualization tools (e.g., SQL, Python, Tableau).
• Proficiency in programming languages such as Python.
• Experience in javascript framework like react, next.js, etc.
• Experience with cloud warehouse tooling (BigQuery, Redshift, Snowflake, Synapse, Firebolt).
• Knowledge of statistical modeling.
• Experience with data pipelines and ETL processes.