Senior Specialist, HR Operations

About the position

The Senior Specialist is responsible for overseeing HR systems and related processes, ensuring seamless system functionality and enhancements. Reporting to the CHRO, this role drives operational efficiency by managing HRIS administration, including recruiting and reward systems. Additionally, this role leads onboarding and offboarding processes, ensuring a smooth and engaging employee experience from entry to exit. With a focus on compliance, data integrity, and continuous improvement, this position plays a key role in managing HR Policies, streamlining HR operations and enhancing workforce engagement.

Responsibilities

• Manage system-related components of HR programs and practices; provide ideas and input to the development and continuous improvement of broader projects
• Provide targeted reporting and analytics to Leadership to facilitate HR programs and practices as well as to analyze and identify actions to improve employee and business outcomes
• Manage the configuration and ongoing capability of Lyell's HR Information System - UKG (HRIS) & Applicant Tracking System -Greenhouse (ATS)
• Primary contact for the business in reviewing, managing and processing HR transactions in the HRIS and ATS
• Support the coordination of resources to ensure projects are delivered on time and accurately and recommend process improvement to enhance the efficiency of HR policies and practices
• Own and manage the recognition program and company store; monitor usage and recommend improvements to maximize the impact of these programs
• Develop and maintain records retention process which includes managing active and inactive employee files and support for storage of records
• Provide guidance to Managers and Employees in relation to HR systems and the HR/People Team Web regarding access and inquiries
• Manage background checks, onboarding, New Hire Orientation, and offboarding
• Conduct new hire orientations, collaborating with internal partners and Executives to provide an engaging, high quality onboarding experience; suggest improvements and recommendations to optimize overtime.
• Manage the verification of sensitive employee data including employment verification letters, I-9 verifications (E-Verify), etc.
• Partner with external MSP to oversee and manage the contingent workforce; partner with Compensation to set rates annually that are aligned with internal incumbents.
• Evaluate and implement a new compensation planning tool; manage ongoing operations of this system post-implementation

Requirements

• Bachelor's degree in HR or related discipline with 7 - 10 years' experience in an HR system (UKG), operations or analyst role
• Must have demonstrated experience with HR Systems, UKG, Greenhouse preferred
• Experience in maintaining and presenting employee programs (e.g., New Hire Orientation, System Training)
• Proven proficiency with business systems (Word, Excel, PowerPoint, Outlook, DocuSign, LinkedIn)
• Exceptional judgment in maintaining confidentiality of employee information
• Outstanding customer service and proactive problem-solving skills
• Strong team interaction and communication skills
• Excellent analytical and critical thinking skills, able to present data and recommendations in an easy to understand, organized, and logical manner.
• Excellent interpersonal and communication skills and the ability to work effectively
• Attention to detail, organizational and prioritization skills to support high volume activity

Benefits

• Subsidized medical, dental and vision plans from your first day of employment
• FSA
• Company provided Life and AD&D Insurance as well as STD and LTD Insurance
• ESPP
• 401(k) Plan with Company match
• Mass transit commuter benefits
• Cell phone reimbursement
• 18 days' vacation
• 9 days' sick leave
• 8 observed holidays
• Floating holiday
• Summer and winter office shutdown