Pearson Education - Durham, NC

posted 3 months ago

Full-time - Senior
Durham, NC
Publishing Industries

About the position

The Senior Site Reliability Engineer (SRE) at Pearson is a pivotal role focused on enhancing system reliability, availability, and performance through advanced technical expertise and leadership. This position involves mentoring junior engineers, driving operational efficiency initiatives, and aligning SRE efforts with the company's business objectives. The role requires a strong commitment to continuous improvement, incident management, and fostering a culture of collaboration and learning within the team.

Responsibilities

  • Align SRE activities with Pearson's business goals, understanding the impact of reliability on objectives.
  • Drive initiatives that enhance reliability and operational efficiency.
  • Lead major incident responses with strong crisis management skills.
  • Implement automation solutions to boost efficiency and SRE best practices.
  • Build strong relationships with cross-functional teams and simplify technical concepts for non-technical audiences.
  • Stay updated on industry trends and quickly adapt to new technologies.
  • Promote SRE culture with blameless post-mortems, automation-first mindset, and data-driven decisions.
  • Mentor SREs, guiding their professional growth.
  • Demonstrate deep knowledge across SRE domains like cloud computing, networking, and automation.
  • Contribute to strategic direction and long-term planning for the SRE team.
  • Master Pearson's systems and technology stack, solving complex challenges.
  • Maintain high performance and deliver results consistently.
  • Lead large-scale initiatives focused on reliability, scalability, and performance.

Requirements

  • Undergraduate degree in Software Engineering.
  • 5+ years of SRE experience on complex projects.
  • Established SRE standards with peer recognition.
  • Strong collaboration with internal customers and partners.
  • Experience working across engineering levels and management.
  • Proven mentor and coach to teammates and partners.

Nice-to-haves

  • Proficiency in Pearson's technology stack: Kubernetes, AWS Services, Terraform, Terragrunt.
  • Skilled in Python, Go, Bash, and other languages for infrastructure automation and system management.
  • Strong leadership, mentoring, communication, and collaboration abilities.
  • Resilient and adaptable in fast-paced environments.
  • Commitment to continual learning and skill enhancement.

Benefits

  • Inclusive culture that embraces diversity and promotes a sense of belonging.
  • Opportunities for professional growth and development.
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