About the position
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google's businesses. As a User Experience Researcher (UXR), you'll help your team of UXers, product managers, and engineers understand user needs. You'll work with stakeholders across functions and levels and have impact at all stages of product development. You'll play a critical role in creating useful, usable, and delightful products. You'll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis. The UXR community at Google is unique and will help you do your best work. You'll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools. Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We're made up of multiple teams, building Google's Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.
Responsibilities
- Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
- Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
- Drive ideas to improve products and services through research-driven insights and recommendations.
- Lead teams to define and evaluate product, service, ecosystem impact.
- Own vision and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
Requirements
- Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
- 10 years of experience in an applied research setting, or similar.
- Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
Nice-to-haves
- Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 15 years of relevant work experience, including experience integrating user research into product designs and design practices.
- 10 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
- 8 years of experience managing projects, and working in a large, matrixed organization.
- Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
- Excellent working knowledge of statistics and the principles of experiment design.
Benefits
- The US base salary range for this full-time position is $214,000-$305,000 + bonus + equity + benefits.
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