Senior Technical Program Manager, Product

About the position

At DoorDash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. TPMs on our Engineering teams provide fundamental support to the underlying technology services as well as the engineers building these services. It’s no simple task, but it wouldn’t be interesting if it was! Our team is looking for Senior Technical Program Managers for our Dasher & Logistics, Marketplace, Merchant, as well as New Verticals Engineering teams. You will be driving important engineering-wide initiatives related to convenience & grocery and empowering local economies by helping merchants open, grow and operate more profitably. Platform areas span mobile and backend interfaces. Programs will require a strong technical understanding, strong cross organization coordination/facilitation, stakeholder management, and ownership of results. You will report into the centralized Technical Program Management team in Engineering.

Responsibilities

• Own Platform Programs - Partner closely with Dasher & Logistics, Marketplace, Merchant as well as New Verticals engineering organizations, as well as key engineering and product leaders to establish the vision, strategy, technical direction and success metrics for our engineering teams.
• Plan & Execute Optimizations - Drive optimizations related to planning Engineering objectives and key results, develop frameworks for team execution/tracking, and provide visibility to resource allocation and prioritization.
• Demonstrate Technical Depth - Develop a full understanding of our technical stack and interdependencies, allowing you to contribute to designs and ensure they are scalable, reliable, and efficient.
• Nurture Stakeholders - Manage all stakeholder expectations from leadership to individual teams, possess strong problem solving and negotiation skills, and earn the trust of partners and teams.
• Navigate a Complex Organization - Build trust by developing strong technical domain knowledge that adds value beyond project management.
• Manage Process & Timelines - Manage timely and succinct communications to leadership and across teams to ensure accountability. Develop processes to ensure teamwork is streamlined to manage complexity and optimized velocity.

Requirements

• Bachelor’s Degree with experience in Computer Science, Software Engineering or other related discipline.
• 5+ years recent experience as a Technical Program Manager at a technology company.
• Experience in large-scale distributed systems and system architecture.
• Experience working with platform engineers and directly engaging on product development, with a thorough understanding of software development processes.
• Project planning and execution skills that include reviewing technical design documents, estimating, and scheduling.

Nice-to-haves

• Experience in working with platform and/or product engineers and large-scale distributed systems.
• Strong leadership with the ability to collaborate and build relationships across organizations.
• Excellent written & verbal communication skills with the ability to communicate with confidence, clarity, and focus.
• Pragmatic and detailed in approach, focusing on progress, not perfection.

Benefits

• 401(k) plan with an employer match
• Paid time off
• Paid parental leave
• Wellness benefits
• Paid holidays
• Medical, dental, and vision benefits
• Disability and basic life insurance
• Family-forming assistance
• Commuter benefit match
• Mental health program