Senior Technical Program Manager

About the position

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Job Overview: Primary responsibilities include overall accountability for successful and timely implementation as well as satisfying the intended business results. Core responsibility for Program ownership, managing relationships and communicating with the project sponsor, senior management and a wide range of project contributors. Identifies key barriers to a project’s success and actively manages all mitigation activities.

Responsibilities

• Managing large size multiple projects, deliveries, Tracking KPIs, and reporting
• Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones
• Ensure methodology compliance and manage resolutions, reporting to management when necessary
• Ensure timely and accurate communication with project staff throughout the life cycle of the project
• Identify and monitor project risks
• Regularly communicates to senior management regarding the status of specific project deliverables
• Provide measurable input into new products, processes, standards or plans in support of the business
• Effectively lead the delivery team to align with the business objectives, project schedule, and risks
• Effectively deal with difficult situations and help develop solutions to complex problems
• Mentor more junior members

Requirements

• Bachelor’s degree or equivalent combination of training and experience
• Knowledge of Agile framework
• Knowledge of tools like Rally ALM, Jira, Aha
• Scrum / PMP / SAFE Certification
• Advanced knowledge and demonstrated expertise in the areas of planning and project management required processes and techniques
• Experience on Infrastructure Project Management with Database intensive background is desirable
• Experience with structured project management methodology and Program Management
• Knowledge of MasterCard and Infrastructure is preferred

Nice-to-haves

• Listening, oral, written and presentation skills and effective interpersonal skills
• Organizational and planning and multi-tasking skills
• Strong leadership, interpersonal, relationship-building and negotiation skills required with a solid track record for developing internal and external relationships
• Demonstrate ethics and values to generate high team trust

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave)
• 10 annual paid sick days
• 10 or more annual paid vacation days based on level
• 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement
• Gender-inclusive benefits