Senior Technical Program Manager

Newark, DE

About the position

When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way. We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education.

Responsibilities

• Run complex technology and business initiatives supporting the mission of the organization.
• Connect the dots between product, business development, engineering, and partner teams.
• Manage overall program health, project planning based on requirements, progress tracking, task prioritization, escalations, and reporting.
• Evangelize initiatives, make trade-off decisions, and influence decision makers.
• Scale solutions with invent-and-simplify approaches.
• Thrive in an entrepreneurial, cross-functional, and fast-moving environment.

Requirements

• 5+ years of program or product management in technology experience.
• Bachelor's degree.
• 5+ years of working directly with engineering teams.
• 5+ years of experience in managing technical projects across multiple teams.
• Experience with project risk mitigation and prevention.
• Experience with leading organizational roadmap, resource allocation, and assigning priorities.

Nice-to-haves

• Experience performing statistical analysis of data.
• Experience with technology product development lifecycle.
• Excellent communicator in writing and speaking.

Benefits

• Competitive base salaries.
• Bonus incentives.
• Generous PTO, Floating Holidays and 12 Federal Holidays observed.
• Support for financial-well-being and retirement 401k with employer match.
• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more.
• Employer paid short-term/long-term disability and basic life insurance.
• Flexible hybrid working arrangements.
• Paid parental leave and adoption reimbursement programs.
• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware).
• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives.
• Tuition Reimbursement and Family Scholarship Programs.
• Career development and training opportunities.