Senior Technical Project Manager

About the position

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing!

Responsibilities

• Lead complex, high-impact technology initiatives.
• Develop comprehensive project plans, outlining activities, dependencies, and potential risks.
• Proactively monitor project progress, address deviations, and implement corrective actions.
• Ensure the delivery of high-quality project outcomes through rigorous quality assurance and documentation.
• Lead diverse teams, delegate tasks effectively, and provide ongoing coaching and feedback.
• Resolve conflicts and make tough decisions when required.
• Build and maintain strong relationships with a wide range of stakeholders.
• Prepare and deliver regular project status reports to senior management.
• Identify, assess, and mitigate project risks, developing robust contingency plans.
• Continuously monitor and manage project risks, adapting plans as needed.
• Analyze project performance to identify areas for improvement and drive continuous enhancement.
• Champion the adoption of innovative technologies and project management best practices.
• Other duties as assigned.

Requirements

• Minimum/Preferred 4 Year / Bachelor's Degree In Software Engineering, Computer Science, or a related field.
• Minimum Certification In PMP, Agile (Scrum, Kanban), ITIL, or other relevant project management methodologies.
• 8 Years experience in technical project management.
• 5 Years experience in and proven track record of successfully leading large and complex technology projects.
• Hands-on experience with agile and traditional project management methodologies.
• Proficiency in project management tools (e.g., Jira, Trello, Asana) and collaboration platforms (e.g., Confluence, Slack).
• Highly developed leadership skills.
• Excellent written and verbal communication skills.
• Fluent in English.
• Ability to analyze complex problems, think critically, identify solutions, and make timely decisions.
• Results-oriented.
• Adaptable.
• Excellent teamwork and collaboration skills.
• Possess strong ability to take initiative.

Nice-to-haves

• Preferred experience in digital transformation projects.
• Preferred knowledge of DevOps methodologies.
• Preferred experience in project management in regulated environments.

Benefits

• Paid Vacation Time and Paid Sick Time and Paid Holidays
• 401k 6% match with immediate vesting
• Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
• TeleDoc
• HSA company match
• 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
• Employee Assistance Program
• Engaged Employee Resource Groups
• Outstanding Learning and Career Development Opportunities