Senior Technical Writer, Migration and Resiliency Services, AWS Documentation

$96,900 - $195,800/Yr

Amazon - Arlington, VA

Full-time - Senior

Arlington, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Technical Writer for Migration and Resiliency Services at AWS Documentation plays a crucial role in creating high-quality technical content that enhances customer understanding and success. This position involves collaborating with engineering teams to develop documentation strategies, providing feedback on new features, and continuously improving the technical documentation process. The role emphasizes a balance between professional and personal life, offering flexibility and opportunities for mentorship and career growth.

Responsibilities

• Author and deliver high-quality documentation and UI text for developer tools and services.
• Develop, negotiate, and drive content strategy in alignment with engineering product strategy.
• Be the first 'customer,' providing technical feedback on new features and experiences.
• Work with customer data, gather documentation feedback, and drive insights into content and product planning.
• Collaborate with other writers to improve documentation practices and approaches.
• Drive innovation and growth within the role and the AWS documentation group.
• Take ownership of the role within a service and drive improvements and enhancements.

Requirements

• Degree or certification in a relevant technical field or equivalent experience.
• A minimum of 5 years as a senior technical writer or in a programming role with high-quality written work artifacts.
• Proven experience designing and delivering developer-oriented documentation.
• Experience with or understanding of cloud computing, including cloud storage technologies.
• Experience using content publishing tools to write, format, manage, and publish technical content on the web.

Nice-to-haves

• Experience designing, planning, and delivering content solutions that meet the needs of technical business customers.
• Experience with XML-based publishing systems and working with XML, markdown, and HTML.
• Familiarity with using and following a style guide.
• Experience working with Git or similar distributed version control system.
• Experience with open-source libraries.
• Experience with API documentation.
• Experience working directly with software engineering and development teams.
• Passion for learning new tools, programming languages, and techniques.
• Passion to thrive in a fast-paced, ever-changing environment.
• A proactive and open-minded attitude to resolving problems and delivering results.

Benefits

• Flexible schedule to promote work-life balance.
• Formal mentorship programs for career growth.
• Employee-led affinity groups for inclusion and diversity.
• Ongoing learning experiences and conferences.
• Comprehensive medical, financial, and other benefits.