Senior Technical Writer

About the position

Nordson Packaging, a global leader in Packaging, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. The role is responsible for technical documentation creation from a process/workflow and procedure standpoint, providing senior level writing and editing as it relates to the creation of new and revised information products. You will perform conceptual document design and proof layouts, and evaluate new publication production technologies and usability techniques.

Responsibilities

• Perform senior level writing and editing, conceptual document design, conceptual graphic design, and new information product development as assigned (manuals, user guides, installation posters, quick reference documents, instruction sheets, embedded GUI/HMI help content, etc.)
• Provide content and format editing for peer writers, ensuring compliance with established standards (both internal and external).
• Assist department manager with the development and maintenance of such standards.
• Assist with the establishment of a documentation creation (and maintenance) process which utilizes best practices as it pertains to the creation and control of all product support documents.
• Evaluate new publication production technologies and conduct usability studies to determine information product effectiveness.
• Create and maintain all the above referenced documentation collaborating with other engineering and software team members to adhere to established technical communication best practices and internal style guides.
• Maintain necessary administration/organization tasks to assure personal operation within approved budgetary limits and project timelines.

Requirements

• BA in Technical Writing, Information Design, and/or Computer Science or equivalent degree
• Minimum 5 years' experience in technical communications and/or information design.

Nice-to-haves

• Strong verbal and written communication skills
• Advanced document design/creation capabilities
• Good organizational, administration, and project planning skills to meet development schedules
• Thorough understanding of the technical publication creation process, document management methodologies, project tracking, and usability analysis procedures
• Expertise in the use of desktop publishing software (Adobe InDesign), document management, and project tracking software.