Senior Technical Writer

About the position

Minco is a global innovator in thermal management, temperature sensing and control, and flexible circuit technologies. We serve leading OEMs across high-reliability industries such as medical, aerospace, defense, and power generation. With a focus on custom-engineered solutions, our team leverages deep engineering expertise and world-class manufacturing capabilities to meet the most demanding standards of quality, reliability, and performance. We are seeking a highly detail-oriented Technical Writer to join our team in a full-time, salaried role at our Fridley, MN headquarters. In this role, you'll be responsible for creating and updating a wide range of technical documents including standard operating instructions, Critical to Quality (CTQ) documents, process guides, and project documentation. This position plays a key role in translating complex technical information into clear, accessible content for cross-functional teams. You will collaborate closely with engineering, production, customer service, and supply chain to gather insights and develop documentation that supports product quality, efficiency, and compliance.

Responsibilities

• Develop, revise, and maintain technical documentation such as procedures, work instructions, CTQ documents, and project materials including diagrams, flowcharts, graphics, and photos.
• Research, observe, and engage in on-floor production and office environments to fully understand processes and improve documentation accuracy.
• Manage document control systems to ensure all materials are current, consistent, and effectively communicated across teams.
• Partner with management to define and uphold documentation standards and ensure consistent application across departments.
• Lead and coordinate documentation projects that require collaboration across multiple teams.
• Collaborate with engineers, operators, and internal stakeholders to gather technical details and translate them into comprehensive, easy-to-understand documents.
• Research technical manuals, specifications, customer requirements, and regulations to produce high-quality documentation.
• Review and edit documents created by others to ensure clarity, consistency, and technical accuracy.
• Design and recommend training or instructional tools to support effective knowledge transfer.
• Proactively manage project timelines and deliverables to meet business objectives.
• Perform additional duties as assigned.

Requirements

• Excellent written and verbal communication skills.
• Proven project management experience, including coordination, communication, and presentation to internal and external audiences.
• Proficient in Microsoft Office Suite and ERP systems; quick to learn new software tools.
• Strong multitasking skills with the ability to manage multiple projects and deadlines.
• Analytical thinker capable of developing and delivering well-reasoned, actionable recommendations to management.
• Bachelor's degree in Communications, English, Technical Writing, Computer Science, or a related field.
• Minimum 5 years of senior-level technical writing experience, ideally in an engineering or manufacturing environment.

Nice-to-haves

• Experience in electronics manufacturing.
• Background in writing production-focused procedures.
• Understanding of engineering principles including ECOs, BOMs, routings, and configurations.
• Proficiency with tools such as MS Project, SharePoint, FMEA.
• Advanced skills in Microsoft Office and Adobe Acrobat.
• Experience with technical photography and image editing (Adobe Photoshop).