The Alexa Experiences and Services UX Research team seeks a passionate, innovative and highly motivated Senior UX Researcher to join our research team. Alexa is the ground-breaking, AI-enabled, cloud-based intelligent assistant that powers Echo and other devices designed around your voice. We are searching for a Senior UX Researcher to generate insights into customer needs that inform design decisions, and evaluate usability of features in the areas of the Alexa+ (Generative AI) experience. As a Senior UX Researcher, your research will be agile, keeping pace with the rapid innovation in the team, but also making sure that we're keeping an eye on the big picture in understanding our customer groups. You would be joining a passionate research team that is a collaborative, creative and cohesive group of tenured researchers. You should have broad skills in user research and design research methods, and a thorough understanding of qualitative and quantitative research concepts. There will be overlapping projects, so you should be good at multitasking, juggling competing priorities, and organizing yourself. Most of all, you're excited by translating uncertainty and ambiguity into actionable recommendations at a quick-pace. As an ideal candidate, you have a deep understanding of user research methods and best practices, but you also have a nimble, creative and pragmatic approach, and you're interested in pushing the boundaries of agile research. You are a passionate researcher with uncanny observational and analytical skills, an impressive ability to collaborate with other teams and designers, and a relentless determination to do what is right for Amazon's customers. You can work with minimal direction and capable of working quickly while delivering high-quality outputs. You will work on overlapping projects, so are good at multi-tasking, juggling competing priorities, and organizing yourself.
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