Senior Worldwide Specialist Solutions Architect - GenAI, Bedrock GTM

About the position

Are you passionate about Generative AI (GenAI)? Do you want to help define the future of Go to Market (GTM) at AWS using generative AI? In this role, you will help some of our largest customers build and deploy GenAI enabled applications using Amazon Bedrock and SageMaker, fine tune and build Generative AI models, and help enterprise customers leverage these models to power end applications. You will engage with AWS product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services. At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage. AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review.

Responsibilities

• Implement and deploy state of the art machine learning solutions under Gen AI.
• Build prototypes, PoCs, and explore new solutions.
• Interact closely with customers.
• Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc.
• Partner with Data Scientists, SAs, Sales, Business Development and the Generative AI Service teams to accelerate customer adoption and provide guidance on their customer engagements.
• Act as a technical liaison between customers and the AWS Generative AI services teams to provide customer driven product improvement feedback.
• Develop and support an AWS internal community of GenAI related subject matter experts worldwide.
• Create field enablement materials for the broader technical population, to help them understand how to integrate AWS GenAI solutions into customer architectures.

Requirements

• Deep technical experience working with technologies related to large language models including LLM architectures, model evaluation, and fine-tuning techniques.
• Proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches.
• Experience with embedding model fine tuning and retrieval method evaluation approaches.
• Understanding of the security and compliance requirements for ML/GenAI implementations.
• Experience with LangChain, LLAMAIndex, Data Augmentation, Responsible AI, and Performance Evaluation frameworks.
• Experience architecting end to end ML/Gen AI applications for customers using AWS services and Well Architected Framework.
• Great communication skills and technical ability to impress AWS customers at any level, from executive to developer.

Benefits

• Work-life harmony with flexibility in working culture.
• Endless knowledge-sharing, mentorship and other career-advancing resources.
• Employee-led affinity groups fostering a culture of inclusion.