This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
As a Server/Bartender at Rock N Roll Sushi, you will play a crucial role in delivering exceptional dining experiences to our guests. Your primary focus will be on creating a guest-obsessed culture where satisfaction is paramount. You will be expected to embrace our commitment to guest satisfaction, ensuring that every patron leaves with a positive and memorable experience. This involves being well-versed in our menu offerings and service standards, allowing you to provide informed recommendations regarding food and beverages. You will also need to address any questions or concerns from guests with confidence and clarity, enhancing their overall experience. In addition to menu expertise, proactive guest interaction is key. You will regularly check in with guests to gauge their satisfaction and anticipate their needs, which can significantly enhance their dining experience. Handling complaints effectively is also part of your role; you will need to actively listen to guests' concerns, show empathy, and work towards resolving issues promptly, always aiming to exceed expectations. The perks of joining our team include competitive pay, with bonuses for receiving Google reviews that mention your name, and a flexible schedule that promotes work-life balance. We also prioritize growth opportunities, believing in nurturing talent from within. As a Server/Bartender, you will be part of a cohesive team that supports each other's success in a fast-paced environment. If you are passionate about hospitality and creating exceptional guest experiences, we encourage you to apply and become a valued member of our team!
Responsibilities
- Embrace a guest-obsessed culture prioritizing guest satisfaction.
- Be well-versed in menu offerings and service standards.
- Provide recommendations to guests regarding food and beverages.
- Regularly check in with guests to gauge their satisfaction and anticipate their needs.
- Actively listen to guests' complaints and show empathy.
- Promptly inform a manager about any issues and work towards resolving them effectively.
Requirements
- Ability to work in a high volume, fast-paced work environment.
- Ability to listen, understand, and respond to team member and guest requests in a loud environment.
- Skill and coordination when using hands to write, pour, and carry several drinks, plates, and bowls at the same time.
Benefits
- Flexible schedule
- Opportunities for advancement
- Competitive pay with tips
- Bonus for receiving Google reviews with name mentioned
