Service Operations Specialist
Centric Software•Concord, NC
466d•$150,000 - $190,000•Remote
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About The Position
The Service Delivery Manager is responsible for managing and monitoring incident and service request queues, ensuring timely resolution and effective communication. This role involves coordinating with internal teams to address issues, maintaining service quality, and enhancing the overall efficiency of service delivery processes. The position requires strong organizational skills and the ability to work under pressure in a cloud-focused environment.
