CACI International - McLean, VA
posted 6 months ago
CACI is seeking a ServiceNow Developer to join our Luke Program. In this role, you will support our client with the design, creation, deployment, and maintenance of multiple ServiceNow applications that support the Intelligence Community. This position offers the opportunity to take advantage of our Enterprise Training Program to expand your technical expertise, allowing you to grow your skills and career in a dynamic environment. Your potential is limitless, and so is ours. As a ServiceNow Developer, you will be responsible for developing, maintaining, and enhancing applications on the ServiceNow platform, including ITSM, ITBM, ITOM, CSM, Service Portal, HR Module, Asset Management, Change Management, and Custom Development. You will develop code, conduct code reviews, check in code, and assist in building the pipeline for continuous integration and continuous delivery. Customization of ServiceNow applications, facilitating the rollout of new applications and modules, and configuring application UI, workflow, and API will also be part of your responsibilities. You will create and maintain configuration management on the ServiceNow platform across all environments and collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes or requests. Engaging with Mission Partners to define their IT goals and advising on the re-engineering of business processes to meet those goals will be crucial. You will provide expertise in standards and validations, facilitate group sessions, conduct training, and transfer knowledge as needed. Additionally, you will act as a key coordinator between multiple project teams to ensure enterprise-wide integration of re-engineering efforts, champion awareness training, and develop process documentation, testing, workflows, and work plans. Leading workflow presentations to leadership and Mission Partners will also be required, along with coordinating with various departments to accomplish project tasks. An independent self-starter attitude is essential, as you will be proactive in developing solutions and solving business problems using ServiceNow.