Service Operations Coordinator III

$45,573 - $68,224/Yr

Canon - Melville, NY

Full-time - Entry Level

Remote - Melville, NY

About the position

The Service Operations Coordinator III at Canon USA plays a crucial role in supporting the management of Major Accounts and Dealer relations, as well as handling customer support escalations. This full-time position offers a hybrid work schedule, requiring in-office attendance on specific days while allowing remote work for the remainder of the week. The role involves providing advanced administrative support, mentoring other personnel, and ensuring operational efficiency within the Strategic Service Planning group.

Responsibilities

• Provides advanced administrative support to various areas of the Strategic Service Planning group
• Mentors other administrative personnel
• Collects data and prepares reports for management use
• May perform data entry and coding
• Tracks inventory of parts/products
• Works with procurement to obtain necessary items
• Ensures everyone is aware of and follows proper procedures and escalation workflows
• Brings together several facets of operations to ensure maximum efficiency and effectiveness

Requirements

• Typically requires general and/or vocational training plus 2 to 4 years of related experience

Benefits

• Competitive compensation
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) Savings Plan
• Discretionary profit sharing
• Discretionary success sharing
• Educational assistance
• Recognition programs
• Vacation
• Employee referral bonus
• Employee discounts
• Free morning coffee
• Volunteer opportunities
• Casual dress policy
• Swag welcome kit