Service Technician

Full-time - Entry Level

Storm Lake, IA

Machinery Manufacturing

About the position

The Service Technician at C & B Equipment is responsible for performing diagnostics, service repairs, and maintenance on agricultural equipment. This role is essential in ensuring customer satisfaction and safety through effective service delivery and technical expertise.

Responsibilities

• Performs diagnostics and repairs on agricultural farm equipment
• Participates in training programs required for the development of skills and knowledge
• Completes all job notes required in conjunction with work assignments
• Accounts for all time on a digital timecard and for all material used in performing assigned duties
• Maintains current product knowledge of John Deere and competitive products
• Maintains a clean work area and performs work in a neat and orderly fashion
• Maintains condition of vehicles, inventory, tools, and equipment
• Promotes and sells the service department to customers including service work, inspections, and parts to increase customer safety and satisfaction
• Follows all safety procedures and works in a safe manner
• Assists with other duties that may be assigned

Requirements

• Associates or better in Diesel Technology or related field, preferred
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling
• Ability to work in a team environment
• Knowledge of methods, materials, tools and techniques used in the repair of machinery, engines and other related equipment
• Experience with mechanical, electrical, and hydraulic systems
• Ability for critical thinking and resourcefulness to complete tasks
• Willingness to learn and train in new technologies
• Ability to work overtime to meet customer demands
• Valid Drivers License and a safe driving record

Benefits

• Competitive pay based on your experience
• Excellent benefits including Medical, Dental, Vision, and Accident Insurance, Short-Term Disability, Life Insurance, 401K with Company Match starting immediately
• Generous parental leave for both moms & dads
• Progressive Paid Time Off and Paid Holidays - starting at 3 weeks of PTO in the first year
• Opportunities to grow with excellent training programs available
• Participation in annual Community Impact Day to give back to the communities where we work and live