Service Technician

About the position

The Service Technician - Level II role at Brady involves the installation, maintenance, start-ups, and repair of commercial HVAC systems. This position is crucial for ensuring customer satisfaction through effective service and technical support, while adhering to safety and compliance standards. The technician will work with various tools and equipment, document their work, and collaborate with team members to uphold the company's mission and values.

Responsibilities

• Responsible for servicing products and equipment on assigned accounts to ensure customer satisfaction
• Performs timely preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers
• Perform repairs, overhauls, and start-ups of commercial HVAC systems
• Uses a variety of hand tools, following blueprints, wiring diagrams, piping schemes or engineering specifications, to diagnose and repair units
• Documents work by completing paperwork on each job daily and closing out jobs in a timely manner
• Determines parts to order for repairs and timeliness of need
• Prepare for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary
• Provide technical support and act as a resource for customers
• Knowledgeable with the products and services offered by Brady and effective in the sales of those products and services
• Inspect, maintain, and complete necessary repairs for all company provided materials including fleet vehicle, tools, equipment
• Maintain service uniform wear such as hats, shirts, pants, and shoes to ensure compliance with company dress code
• Ensure compliance with federal, state, and local laws, legal regulations, and recommended best practices
• Collaborate with all Associates to uphold the company's mission and values

Requirements

• Associate's degree, certificate, or military training in Heating, Ventilation and Air Conditioning from an accredited institution
• 2+ years of commercial HVAC experience
• Proficiency with computer devices (including laptops, tablets, and smart phones) and working knowledge of Microsoft Office, Adobe Acrobat, and Apple iOS software
• Proficiency with applicable maintenance tools, connected login, and operational renderings
• Universal EPA certification
• Ability to pass drug screening
• Ability to prove US employment eligibility
• Must possess a valid driver's license

Benefits

• Competitive pay and bonus
• Affordable Medical, Dental and Vision plans
• Employer sponsored Short- and Long-term Disability
• Employer sponsored life insurance
• 401k with company match
• Paid Time Off
• Career growth & training opportunities
• Company vehicle
• Company provided tools, equipment, and uniform service
• Company credit card