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Shift Lead

$35,360 - $39,520/Yr

Walgreens Boots Alliance - Bartlett, TN

posted 4 months ago

Full-time - Entry Level
Bartlett, TN
Health and Personal Care Retailers

About the position

As a Shift Lead at Walgreens, you will play a crucial role in managing store operations in the absence of store management. This position involves overseeing daily activities, ensuring a positive customer experience, and leading team members effectively. You will be responsible for opening and closing the store, handling cash transactions, and maintaining inventory accuracy, all while fostering a collaborative and customer-focused environment.

Responsibilities

  • Open and close the store in the absence of management, including cash handling and system start-ups.
  • Complete product returns, order voids, customer refunds, and cash drops to the safe.
  • Engage customers by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Hold store keys to open and close the store as necessary.
  • Assist with warehouse and vendor ordering processes, including opening the backdoor for deliveries.
  • Register all sales on assigned cash register and maintain accurate records.
  • Assist in evaluating and developing displays and completing resets and revisions.
  • Maintain accurate inventory counts and ensure compliance with pricing regulations.
  • Assist with bookkeeping activities, including cash reports and ledgers.
  • Ensure the store is clean and orderly, requesting repairs as needed.
  • Assist with food item separation and stock rotation according to policies.
  • Serve as a liaison between management and team members, communicating tasks and reporting issues.

Requirements

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Fluency in reading, writing, and speaking English.

Nice-to-haves

  • Knowledge of store inventory control.

Benefits

  • Health insurance
  • 401k
  • Paid time off
  • Employee discounts
  • Flexible scheduling
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