Walgreens Boots Alliance - Bartlett, TN

posted 4 months ago

Full-time - Entry Level
Bartlett, TN
Health and Personal Care Retailers

About the position

The Shift Lead at Walgreens is responsible for overseeing store operations in the absence of management, ensuring a smooth and efficient workflow. This role includes managing cash handling, customer service, and inventory control while providing a delightful customer experience. The Shift Lead also serves as a liaison between management and team members, facilitating communication and task delegation.

Responsibilities

  • Open and close the store in the absence of management, including cash handling and system start-ups.
  • Engage customers by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Hold store keys to open and close the store as necessary.
  • Assist and coach team members with warehouse and vendor ordering processes.
  • Register all sales accurately on the cash register, including handling scanning errors and price modifications.
  • Assist management in reviewing order exceptions and reverse logistics.
  • Evaluate and develop product displays and complete resets and revisions as needed.
  • Maintain accurate inventory counts and ensure compliance with pricing regulations.
  • Assist with bookkeeping activities, including cash reports and ledgers.
  • Ensure the store is clean and orderly, requesting repairs as needed.
  • Assist with food item separation and stock rotation according to policies.
  • Have working knowledge of store systems and equipment.
  • Assist at the pharmacy out window as requested.
  • Ensure compliance with state and local laws regarding regulated products.
  • Conduct bag checks of team members before leaving the store.
  • Complete special assignments and other tasks as assigned.

Requirements

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Fluency in reading, writing, and speaking English.

Nice-to-haves

  • Knowledge of store inventory control.

Benefits

  • Health insurance
  • Dental insurance
  • 401k
  • Paid time off
  • Employee discounts
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