Starbucksposted 5 months ago
Part-time,Full-time - Entry Level
Hackettstown, NJ
Food Services and Drinking Places
About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the delivery of expertly-crafted products in a fast-paced environment. You will be responsible for maintaining store standards, motivating team members, and fostering a positive atmosphere for both customers and partners.
Responsibilities
- Lead each shift and manage store operations to ensure quality customer service.
- Motivate and guide team members to create an uplifting experience for customers and partners.
- Maintain store standards for product quality, cash handling, and safety.
- Train and coach baristas on beverage preparation and customer service.
- Handle cash and ensure store safety and security protocols are followed.
Requirements
- 1 year of customer service experience in a retail or restaurant environment.
- 6 months of experience in a role requiring constant customer interaction.
- 6 months of experience delegating tasks to others or coordinating team efforts.
- Ability to maintain regular attendance and punctuality.
- Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.
Nice-to-haves
- Experience in a fast-paced, energetic work environment.
- Strong interpersonal skills and ability to build relationships.
- Ability to learn quickly and adapt to new situations.
Benefits
- 100% tuition coverage through the Starbucks College Achievement Plan.
- Health coverage with various plans available.
- Stock and savings programs, including Bean Stock.
- Flexible scheduling and opportunities for paid time off.
- Paid parental leave and family expansion reimbursement.
