shift supervisor - Store# 19789, HENDERSONVILLE - INDIAN LAKE

Starbucks • Hendersonville, TN

404d

About The Position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer service experience while managing a team of baristas. This role emphasizes teamwork, leadership, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards, coaching team members, and fostering a culture of connection and belonging within the store.

Requirements

• Customer service experience in a retail or restaurant environment - 1 year
• Six months of experience in a position requiring constant customer interaction
• Six months of experience delegating tasks to other employees or coordinating tasks of two or more employees
• Ability to maintain regular attendance and punctuality
• Ability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.

Nice To Haves

• Experience in a fast-paced, energetic work environment
• Strong interpersonal skills
• Ability to build relationships and work as part of a team
• Effective oral communication skills

Responsibilities

• Lead each shift and manage store operations to ensure quality customer service.
• Work alongside baristas to deliver expertly-crafted beverages and food products.
• Act as a role model for store operations standards and customer service excellence.
• Motivate and guide team members to create an uplifting experience for customers and partners.
• Handle cash and ensure store safety and security protocols are followed.
• Prepare and coach the preparation of food and beverages according to standard recipes or customer specifications.

Benefits

• 100% tuition coverage through the Starbucks College Achievement Plan
• Health coverage with various plans to choose from
• Stock & savings programs like the equity reward program (Bean Stock)
• Flexible scheduling and opportunities for paid time off
• Paid parental leave and family expansion reimbursement
• Short-term and long-term disability insurance
• Access to backup care and DACA reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree