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Starbucksposted 3 months ago
Part-time,Full-time - Entry Level
Zanesville, OH
Food Services and Drinking Places
About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for upholding Starbucks' operational standards and fostering a culture of connection and belonging among partners and customers alike.
Responsibilities
- Lead each shift and manage store operations to ensure quality customer service.
- Motivate and guide team members to create an uplifting experience for customers and partners.
- Handle cash and ensure store safety and security standards are met.
- Prepare and coach the preparation of food and beverages according to standard recipes or customer specifications.
- Maintain regular and consistent attendance and punctuality.
- Delegate tasks and coordinate the work of team members.
Requirements
- Customer service experience in a retail or restaurant environment - 1 year.
- Six months of experience in a position requiring constant interaction with customers.
- Six months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
- Ability to maintain regular attendance and work flexible hours, including early mornings, evenings, weekends, and holidays.
- Effective oral communication skills and strong interpersonal skills.
Nice-to-haves
- Experience in a fast-paced, energetic work environment.
- Knowledge of the retail environment.
- Ability to learn quickly and adapt to new beverage recipes.
Benefits
- 100% tuition coverage through the Starbucks College Achievement Plan.
- Health coverage with various plans to choose from.
- Stock and savings programs, including the Bean Stock equity reward program.
- Flexible scheduling and opportunities for paid time off.
- Access to medical, dental, vision, life insurance, and other voluntary insurance benefits.
