Site Reliability Engineer (2023)

About the position

We are seeking a skilled Site Reliability Engineer (SRE) to join our dynamic software development team. As an SRE, you will play a critical role in ensuring the reliability, availability, and performance of our systems. You will work closely with developers to enhance system reliability and automating operational tasks, fostering a culture of collaboration and continuous improvement.

Responsibilities

• Design, implement, and maintain systems to ensure high availability, scalability, and performance of our software applications.
• Respond to production issues, diagnose problems, and take corrective actions to restore service and prevent recurrence.
• Develop and implement monitoring solutions to maintain visibility into the health of systems and applications, utilizing tools like Prometheus, Grafana, or similar.
• Automate repetitive tasks and establish CI/CD pipelines to streamline deployment and operational workflows.
• Evangelize technical standards, communicate with other teams, and adjust for growth.
• Work closely with development teams to onboard new services, provide operational guidance, and ensure seamless integration into production environments.
• Participate in capacity planning and demand forecasting to ensure systems can handle growth and peak loads.
• Create and maintain clear and comprehensive documentation for processes, systems architecture, and incident response protocols.
• Partner with QA team to analyze system performance and recommend improvements to optimize resources and enhance application speed.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Proven experience as a Site Reliability Engineer, DevOps engineer, or in a similar role.
• Excellent communication skills, both written and verbal.
• Proficiency in scripting languages (PowerShell, Python, Bash, Go) and infrastructure as code (Terraform, Ansible).
• Strong knowledge of cloud services (AWS, Azure, Google Cloud) and container orchestration (Docker, Kubernetes).
• Familiarity with monitoring tools and technologies (e.g., ELK Stack, Nagios, Datadog).
• Solid understanding of networking concepts, databases, and system administration.
• Excellent problem-solving skills and a proactive mindset.

Benefits

• Medical, Dental, Vision, HSA, FSA- All effective on day 1!
• Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
• 401K Program with 3% safe harbor contribution
• Employee Stock Purchase Program
• Fitness Reimbursement Program
• Self-Managed PTO