Site Reliability Engineer (Application Software)

About the position

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. The application software team is the central nervous system of SpaceX – we create mission critical applications that are used throughout SpaceX to accelerate launch vehicle production and flight as well as systems that allow Starlink to grow into a worldwide fast, reliable Internet service. We are looking for an experienced Site Reliability Engineer to operate and scale custom-built mission-critical software products for engineering, test, and launch. These products are used to deliver the software flying rockets, spacecraft, satellites, and more - every time a Falcon 9 launches, a Dragon capsule docks with the ISS, or a Starlink satellite connects a new community, the software responsible for it was created with the tools you'll build and maintain. SpaceX relies on our vehicle software being built quickly and correctly, tested rigorously, and rapidly iterated on. This allows us to pioneer technologies that were science fiction a decade ago; you'll work to ensure that software delivery at SpaceX keeps pace with other engineering efforts, to enable our goal of making humanity multi-planetary. Aerospace experience is not required to be successful here - rather we look for smart, motivated, collaborative engineers who love solving problems and want to make an impact on a super inspiring mission. We are looking for engineers who treat fellow teammates with fairness, respect, and support. You will have full ownership of challenging problems, working with a team of enthusiastic engineers to design and produce solutions that enable SpaceX to move towards our goals at a rapid pace. The success of the missions at SpaceX depends on the software that you and your team produce.

Responsibilities

• Deploy, upgrade, operate/maintain, and scale our suite of mission critical products and services
• Manage our underlying infrastructure as code and use modern observability tools to tell a complete story of application health
• Closely collaborate with software engineers to create highly operable and maintainable products
• Engage in and improve the whole software development lifecycle of services -- from inception and design, through deployment, operation, and refinement
• Practice sustainable incident response and blameless postmortems
• Provide end-user support to vehicle software engineers for products
• Participate in the team’s on-call rotation periodically
• Focus on performance bottlenecks and performance improvement techniques

Requirements

• Bachelor’s degree in computer science, information systems, or engineering discipline; OR 3+ years of professional experience with site reliability or DevOps without a degree
• Experience with Linux operating systems

Nice-to-haves

• 5+ years of DevOps, site reliability engineering, or system administration experience
• 3+ years of experience with Python and Python-based development frameworks
• Experience with source code and version control tools such as Git or Subversion
• Experience with infrastructure as code (IaC) products for automatically managing fleets of servers
• Experience with build systems (Make, Bazel/Pants/Buck, Gradle, etc.) and package management tools (pip, npm, etc.)
• Experience with both container and virtualization technologies (VirtualBox, KVM, Docker, Kubernetes, vSphere, EC2, GCE)
• Experience with Terraform, Ansible, Puppet, or other automation frameworks
• Knowledge of TCP/IP networking
• Experience with databases and data modeling
• Experience with workflow and issue management tools such as JIRA
• Ability to work with mission critical and sensitive systems, with a sense of urgency appropriate to the responsibilities
• Ability to communicate with customers, peers, management etc. in both formal and informal situations

Benefits

• Base salary is just one part of your total rewards package at SpaceX.
• You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards.
• Potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
• Access to comprehensive medical, vision, and dental coverage.
• Access to a 401(k) retirement plan.
• Short & long-term disability insurance.
• Life insurance.
• Paid parental leave.
• Various other discounts and perks.
• Accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year.
• Exempt employees are eligible for 5 days of sick leave per year.