Site Reliability Engineer-III

About the position

Play a key role in ensuring system reliability at one of the world's most iconic and largest financial institutions. As a Site Reliability Engineer III at JPMorgan Chase within the Agency Securities Finance team of Commercial Investment Banking line of business, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you'll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase's business and relevant technologies. Participate in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root. Proactively works towards eliminating it through either systems engineering or updating application code. Implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis.

Responsibilities

• Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
• Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
• Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
• Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
• Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis

Requirements

• Formal training or certification on software engineering concepts and 2+ years applied experience
• Ability to code in at least one programming language (Java, Python, .Net etc)
• Familiar with site reliability concepts, principles, and practices
• Familiar with at least one database and SQL queries
• Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Familiarity with containers or a common Server OS such as Linux and Windows
• Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Emerging knowledge of common networking technologies
• Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers

Nice-to-haves

• General knowledge of financial services industry
• Experience maintaining a Cloud-base infrastructure