Site Reliability Engineer - J00161129

$79,000 - $154,000/Yr

Equifax - Austin, TX

Full-time

Onsite - Austin, TX

Credit Intermediation and Related Activities

About the position

Site Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles. This role is crucial in maintaining the uptime and reliability of systems across cloud-native and hybrid architectures, utilizing a variety of tools and practices to solve operational problems effectively. As an SRE, you will be responsible for managing system uptime, building infrastructure as code (IAC) patterns that meet security and engineering standards, and developing CI/CD pipelines for application deployment. You will also create automated tooling to facilitate service requests and manage complex distributed architecture service maps. The role requires leading blameless postmortems for availability issues and being on call for high-severity application incidents, with a focus on improving mean time to recovery (MTTR). Equifax promotes a culture of diversity, intellectual curiosity, and problem-solving. The SRE team is encouraged to collaborate, think big, and take risks in a blame-free environment. This position offers the opportunity to work on meaningful projects while receiving the support and mentorship needed for professional growth.

Responsibilities

• Manage system(s) uptime across cloud-native (AWS, GCP) and hybrid architectures.
• Build infrastructure as code (IAC) patterns that meet security and engineering standards using one or more technologies (Terraform, scripting with cloud CLI, and programming with cloud SDK).
• Build CI/CD pipelines for build, test and deployment of application and cloud architecture patterns, using platform (Jenkins) and cloud-native toolchains.
• Build automated tooling to deploy service requests to push a change into production.
• Solve problems and triage complex distributed architecture service map.
• Build runbooks that are comprehensive and detailed to manage detect, remediate and restore services.
• Lead availability blameless postmortem and own the call to action to remediate recurrences.
• On call for high severity application incidents and improving run books to improve MTTR.
• Participate in a team of first responders in a 24/7, follow the sun operating model for incident and problem management.
• Effectively communicate to technical peers and team members in both written and verbal formats.

Requirements

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required.
• 2 years of experience developing and/or administering software in public cloud.
• 5 years experience in languages such as Python, Bash, Java, Go, JavaScript and/or Node.js.
• 5 years experience in monitoring infrastructure and application uptime and availability to ensure functional and performance objectives.
• 5 years experience of cross-functional knowledge with systems, storage, networking, security and databases.
• 5 years experience of system administration skills, including automation and orchestration of Linux/Windows using Terraform, Chef, Ansible and/or containers (Docker, Kubernetes, etc.).
• 5 years experience working with continuous integration and continuous delivery tooling and practices.

Nice-to-haves

• Expertise designing, analyzing and troubleshooting large-scale distributed systems.
• Strong communication skills and a sense of ownership and drive.
• Experience managing Infrastructure as code via tools such as Terraform or CloudFormation.
• Passion for automation with a desire to eliminate toil whenever possible.
• Experience in a highly secure, regulated or compliant industry.
• Experience and passion for working within a DevOps culture and as part of a team.