Site Reliability Engineer - Remote

About the position

As our Site Reliability Engineer, you will design, build, and maintain the systems and infrastructure that power our applications, ensuring their reliability, scalability, and performance. You will bring a software engineering approach to operations, automating processes, and continuously improving the infrastructure and tools to support our business needs.

Responsibilities

• Support our EC2 infrastructure to ensure it’s properly configured, reliable, and monitored, while also helping us modernize it towards more automation and containerization.
• Build and maintain our Ansible (and legacy Puppet) configuration management, while helping us increase our automation and reduce toil.
• Deploy, manage, and optimize Kubernetes clusters and containerized applications using Docker. Implement best practices for container orchestration and management.
• Develop and maintain comprehensive monitoring and observability solutions using Datadog. Ensure detailed visibility into system performance and application health.
• Create, enhance, and maintain continuous integration and continuous deployment pipelines using GitLab CI. Ensure seamless and reliable deployment processes.
• Implement security best practices and ensure compliance with industry standards. Regularly review and update security policies and procedures.
• Work closely with development teams to ensure reliability and scalability of new features and services. Provide technical support and guidance on infrastructure-related issues.
• Participate in an on-call rotation to address production issues and collaborate in incident response efforts.

Requirements

• Linux System Administration: Experience maintaining EC2 servers while migrating from Monolith to Microservices.
• Rails Production Environments: Experience supporting production environments running Ruby on Rails applications.
• Cloud Platform Experience: Proficient with cloud platforms such as AWS, GCP, or Azure. Experience with EC2, RDS, VPCs, and security groups is essential.
• Configuration Management: Ansible or equivalent experience for managing large fleets of EC2 or similar servers.
• Infrastructure as Code: Expert in using Terraform for infrastructure as code.
• Kubernetes and Containers: Strong experience with Kubernetes and Docker, including deployment, scaling, and management of containerized applications.
• Monitoring and Observability: Extensive experience with monitoring and observability tools like Datadog, Prometheus, Grafana, ELK stack, or Splunk.
• Engineering Collaboration: Ability to work with other Engineering team members on troubleshooting, support, and projects both for Production and lower level environments.
• DevOps Best Practices: Deep understanding of DevOps principles, practices, and tools to drive continuous improvement in the software development lifecycle.

Benefits

• Base salary per year (paid semi-monthly)
• Fast-paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (our team members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays
• 4-6x / year in-person team meet-ups