Site Reliability Engineer, Traffic Platform

About the position

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. The Traffic Infrastructure Global Engineering (TIGE)-Traffic Platform team at ByteDance builds and operates multi-cloud based large scale network services around the world that we use to accelerate and optimize network traffic for Tiktok and a variety of application services for ByteDance internal customers, which include but are not limited to layer 4 loadbalancing, layer 4/7 acceleration, global ingress, CMAF, FaaS and WAF, etc. By joining us, you can work within a brilliant team and learn how to build Tiktok scale network traffic platform which serves billions of users globally.

Responsibilities

• Responsible for setup, maintenance and feature releases of the load balancer components.
• In charge of incident response and troubleshooting of the load balancers. Design, improve and contribute to disaster recovery plans. Understand and execute the most suitable disaster recovery plan during emergency.
• Responsible for instructing and supporting internal users to use the load balancer platform.
• Responsible for capacity management of the load balancers. Ensure the SLA and performance of the load balancers, ensure the quality of traffic entrypoint of the datacenters.
• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.