Site Reliability Engineer

About the position

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Responsibilities

• Build, maintain, document, configure, support and monitor Envizi production, deployment (CI/CD) and pre-production environments.
• Implement and maintain security best practices to adhere to strict compliance requirements with ISO 27001, SOC 1 & SOC 2 and GDPR.
• Daily monitor, administrate, and implement preventative maintenance work for Envizi application.
• Administration of IIS Web Server environments and Windows Server systems.
• Identify and implement solutions to improve platform reliability.
• Implement and maintain monitoring/alerting/logging systems.
• Ensure scalability and efficiency of cloud infrastructure and systems.
• Develop and maintain platform solutions and automate infrastructure.

Requirements

• 5+ years of experience with similar role - experience in AWS, cloud operation/administration, DevOps and application support.
• 3+ years experience in Windows Server System Administration (Windows Server 2019/2022).
• 3+ years Experience working with any configuration management and infrastructure orchestration tools such as Ansible, CloudFormation or Terraform.
• 3+ years in scripting and automation using languages like PowerShell or Python.
• Strong understanding of operating systems, networking and systems architecture.
• Experience working on a globally scalable SaaS platform.
• Experience providing 24/7 support duties and with incident response and security-focused mindset.
• Strong problem-solving skills.

Nice-to-haves

• Experience with any other major cloud (such as Azure, GCS or OCI).
• Develop and maintain CI/CD pipelines to automate software deployment and testing (using tool such as Jenkins).
• Experience with AWS ECS, MSK and RDS.
• Programming experience with NET and/or JavaScript.
• Linux servers.