Site Reliability Engineer

About the position

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Responsibilities

• Design, analyze, and troubleshoot large-scale distributed systems.
• Participate in on-call rotation and engage with product teams to fix production outages.
• Carry forward action items to improve ongoing reliability.
• Develop effective tooling, alerts, and response to identify and address reliability risks.

Requirements

• Bachelor's Degree.
• 5+ years of experience developing or operating complex cloud scale application/infrastructure environment.
• 4+ years of hands-on experience with operating systems: RHEL, CentOS Linux, and Windows Servers.
• Hands-on experience with Container technologies: Kubernetes, Docker, etc.
• Working knowledge with one or more Virtualization technologies: Citrix Hypervisor, VMware vSphere, Ubuntu KVM, etc.
• Hands-on experience building automation: Bash, PowerShell, Python or Go.
• Working knowledge with one or more key infrastructure tools/products: ActiveDirectory, Ansible, Chef, etc.
• Working knowledge with Monitoring technologies: Zabbix, Splunk, etc.
• Working knowledge with Network and Storage technologies.
• Working knowledge with ServiceNow, JIRA, Confluent, and GitHub.

Nice-to-haves

• Experience with Message Queues.
• PostgreSQL/MySQL Databases, and NoSQL Databases.
• Ready to work in shifts.