Site Reliability Engineer

About the position

The Company: Varonis (Nasdaq: VRNS) is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats with AI-powered automation. Thousands of organizations worldwide trust Varonis to defend their data wherever it lives - across SaaS, IaaS, and hybrid cloud environments. Customers use Varonis to automate a wide range of security outcomes, including data security posture management (DSPM), data classification, data access governance (DAG), data detection and response (DDR), data loss prevention (DLP), and insider risk management. Varonis protects data first, not last. Learn more at www.varonis.com. The Role: We are seeking a driven and development-focused Site Reliability Engineer to join our SRE department. This group ensures our software applications and infrastructure are reliable, scalable, and performant. The Location: We are considering candidates who can work by hybrid model, reporting twice weekly to our Morrisville, NC office.

Responsibilities

• Monitor, manage, and operate our cloud services, including incident management.
• Scale our service with required monitoring and alerting capabilities.
• Develop tools and automation based on C# .Net and Python to support our operation and growth.
• Work closely with R&D to make sure new features are reliable, easily deployable, and support the requirements of the service in terms of scale and security.
• Establish a regular operational feedback cycle for our engineering teams.
• Operate with a business and customer-centric culture by maintaining Varonis SLA for each service, including incident response, problem management, and service upgrades.
• Contribute to the communication strategy for internal and external stakeholders (including customers) to convey service health, tracking against SLAs, current and historical incidents, upcoming events, or upgrades.
• Ensure all technical procedures are documented, reviewed, and updated and actively contribute to maintaining operational standards & policies.
• Collaborate with the Varonis Support team to understand and improve user experience, performance, incident response, and the serviceability of our offerings.
• Collaborate with the internal R&D team to automate infrastructure services and system administration tasks wherever possible and implement a monitoring strategy to provide rapid feedback and diagnostics during service disruption.
• Create relationships with other departments, including Marketing, Product Management, Engineering, and Customer Success, to ensure high availability and superior performance for all our customers.

Requirements

• At least a bachelor's degree (computer science or related fields) or equivalent experience in building scalable solutions to improve high-availability Production service reliability and/or increase productivity and efficiency.
• Experience in developing C#, Python, or Java applications.
• Skilled in leveraging key health indicators such as request rate, error rates, availability, latency, and saturation to comprehensively monitor and assess service performance, ensuring the highest standards of operational excellence.
• Current working experience with Azure DevOps.
• Part of a team responsible for a production stack or service on Microsoft Azure or other cloud platforms (GCP, AWS).
• Strong organizational and analytical skills.
• Substantial experience in operating a high-availability cloud infrastructure.
• Good interpersonal skills.

Nice-to-haves

• In-depth understanding of the entire web development process (design, development, and deployment).
• Experience with Agile development, including CI/CD and coding for automated testing.